Customer reviews from hoover.com
Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Average customer rating
3.4
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
145
4 Stars
74
3 Stars
28
2 Stars
41
1 Star
93
59%of customers recommend this product.
(
214 out of
361)
Customer Reviews for Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Posted by: patrick2525
from honolulu, hi
Verified Purchase:Yes
Pushing this vacuum on a plush carpet is a real chore - I'm sweating profusely after about 10-15 minutes. I'm active, in good shape, 6' and 185lbs man. But I have to lean in and push this thing to get it moving, even though the carpet setting is at the highest level. Result is I dread vacuuming and put it off for months. I need to just get a different vacuum.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi patrick2525! We appreciate the time you took to review your WindTunnel T-Series. We want to recommend the Windtunnel MAX, as it has 7 levels of height adjust, plus a a brushroll on/off feature that may work well with your plush carpet. You can see it here: http://bit.ly/2kDZJ9F. If further assistance is needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you!
Written by a customer while visiting hoover.com
Customer Rating
1
Dislike this very much
on March 6, 2012
Posted by: Anonymous
from Monroe, Mi
Verified Purchase:No
I have owned this product for almost a year and HATE IT!! Ready to throw it away and buy a new one. The belt comes off frequently and it overheats all the time. Can't run it for more than 10 minutes then it shuts off, have to wait 30-45 minutes before restarting it. The cord and motor are getting extremely hot prior to shutting off. It does not pick up at all like it first did and I have cleaned every area I can get to very thouroughly.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Thank you for your feedback! The unit shutting down indicates a clog. In this case, a clog prevents air from getting to the motor to cool it down. The thermo switch will shut the vacuum off to protect the motor from burning out. Check and clean lower base hose, main hose and dirt cup filter; check for a broken belt, and your height setting.
Your owner's manual will have troubleshooting assistance or see our "Thermal Protector/Auto Shut-Off" video in the Maintenance section of our video instruction guide at hoover.com/support/video-instruction-guides/?id=78789931001
Your owner's manual will have troubleshooting assistance or see our "Thermal Protector/Auto Shut-Off" video in the Maintenance section of our video instruction guide at hoover.com/support/video-instruction-guides/?id=78789931001
Written by a customer while visiting hoover.com
Customer Rating
1
Dissappointed
on March 29, 2012
Posted by: Anonymous
from Baltimore, MD
Verified Purchase:No
Purchased this vacuum about 6 months ago. Went to use it today and in the middle of vacuuming it shut off and would not turn back on. Primarily it used on hardwood floors and rugs about once a week. No reason this vacuum should not be working. Have not had this issue before. Very frustrated. Save your money.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
We appreciate the comments about your vacuum and understand your frustration. The thermo fuse is designed to shut the unit down if air is not getting to the motor, often caused by a clog. Allow the unit 45-60 minutes unplugged to cool down, and then check and clean the hose and filter. Your owner's manual will have troubleshooting tips for your assistance.
Written by a customer while visiting hoover.com
Customer Rating
1
its a waste of money
on October 7, 2011
Posted by: vacumer
from montgomery, ny
Verified Purchase:No
the motor gets heated up in 10 mins then i have to wait 30 mins to use it
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
We are sorry to hear about the problem you have experienced with the motor. Please contact our Customer Care Department for assistance. 1-800-944-9200, 8am-7pm M-F EST. Thank you.
Written by a customer while visiting hoover.com
Posted by: Jtmm
from Philadelphia, PA, USA
Verified Purchase:Yes
Excellent vacum. Picks up great. Great power. Could have longer cord and more comfortable handle. Overall great purchase. My husband saw it was an affordable high consumer report rated vacum.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: Nicole3292
from Pennsylvania
Verified Purchase:Yes
I bought this product in aug/sept. 2012 and it worked fine at first except hot cord to touch. Now completely quit working! Very disappointed!
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi Nicole: I read your review, and it sounds like you may have a clog. I also have a tip to keep the cord from heating up when you're vacuuming. I put together a quick video. You can see it here: http://youtu.be/s81D3zJjYvs
Let me know if you need more help!
Let me know if you need more help!
Written by a customer while visiting hoover.com
Customer Rating
1
Waste of money
on October 25, 2012
Posted by: Anonymous
from Detroit, MI
Verified Purchase:No
I purchased this vacuum because it was recommended by Consumer's Guide. The vacuum has poor suction and the hose does not have any suction at all. I wish I had spent more money on a better product.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
We are sorry to hear you are disappointed with your purchase! Lack of suction in the hose indicates a clog in the hose or filter. Clean the hose and filter; the filter may require replacing. Instructions are listed in your owners manual for assistance or call our Customer Care Department at 1-800-944-9200, 8am - 7pm, M-F EST. Thank you!
Written by a customer while visiting hoover.com
Posted by: acegpc1956
from Ganer NC
Verified Purchase:Yes
Glad I bought it. Use it every week and it cleans hardwood floors an carpet
I would recommend this to a friend!
Written by a customer while visiting hoover.com