Customer reviews from hoover.com
Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Average customer rating
3.4
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
145
4 Stars
74
3 Stars
28
2 Stars
41
1 Star
93
59%of customers recommend this product.
(
214 out of
361)
Customer Reviews for Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Posted by: Cheryl
from Mishawaka, IN
Verified Purchase:Yes
I purchased this model in December of 2012 for the ease of use and the fact that it is bagless. I have had to already replace the belt and I also have the over heating problem (I have checked for clogs and there have been none) so I don't understand the shut down. Now when you turn the vacuum on it screams like a freight train. I can't stand the ear peircing sound so I've gone back to using my TriStar that is 30+ years old but is always there when I need it! Frusatrated and unsure what can be done with this WindTunnel but I think it should last longer than six months.
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Posted by: HRCS
from Los Angeles, CA
Verified Purchase:Yes
I bought this vacuum because I loved the features on it such as the cord rewind, the button that locks the hose in and all the extra attachments. But that's where the love affair ended. After a few uses the belt that spins the bristles slipped off & kept slipping off after putting it on repeatedly. The filter keeps indicating that it is dirty, after cleaning it, it still marks red. The hand held bristle brush never worked. The vacuum has also lost suction, even after unclogging the passage ways. For the price, this vacuum is definitely NOT worth it.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
We'd like to help, but we have some additional questions. Can you give us a call at 1-800-944-9200 Monday-Friday 8am-7pm EST?
Written by a customer while visiting hoover.com
Customer Rating
2
Works OK
on February 3, 2013
Posted by: MatthewTX
from Spring, TX
Verified Purchase:No
I was really happy with the machine when I received it, but have had to replace the main belts twice already (not a big deal), but each time I replace the belts the machine gets LOUDER and Less efficient in regards to suction. However, my main annoyance is the fact that the "Air Powered" extension brush is useless. As soon as the brushes hit, for example, the sofa arm or any piece of furniture the brushes STOP rotating. It's kind of silly when you think about it. As soon as you lift it off the surface the brushes zip to power again. If I was vacuuming air that'd be cool, but I'm not. I'll use this until it breaks then buy something completely different.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Matthew, it sounds like there may be some debris jammed in your unit. Can you check the power tool brush and belt for possible jammed debris?
Instructions are listed on pages 11-13 of your owner's manual, http://hoover.com/file/570/
If you don't see any debris, make sure the brush roller is installed correctly. This can cause the noise and affect your suction.
If that doesn't work, give us a call at 1-800-944-9200 Monday-Friday 8am-7pm EST. We can walk you through some additional troubleshooting steps.
Instructions are listed on pages 11-13 of your owner's manual, http://hoover.com/file/570/
If you don't see any debris, make sure the brush roller is installed correctly. This can cause the noise and affect your suction.
If that doesn't work, give us a call at 1-800-944-9200 Monday-Friday 8am-7pm EST. We can walk you through some additional troubleshooting steps.
Written by a customer while visiting hoover.com
Posted by: CrystalLove
from San Antonio, TX
Verified Purchase:Yes
After we bought this vacuum it worked amazing well for about 4 months and then lost suction. It doesn't even have enough power to get anything through the hose and into the canister. I would not recommend this for anyone with kids and/or pets.
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Posted by: NT01
from Undisclosed
Verified Purchase:Yes
Like someone else mentioned, the suction was not as I expected, especially using the tools. Additionally, the filter tray keeps popping out and I have had to tape it up. I still have an old Hoover (with a bag). Its probably over 20 years old but still seems to do a better job than this one.
Written by a customer while visiting hoover.com
Customer Rating
5
Such a good vacuum that I bought another one...
on July 27, 2015
Posted by: Ap2096
from Menifee, CA, USA
Verified Purchase:Yes
I bought this vacuum 5 years ago and it finally gave out on me. This is the longest a vacuum has lasted me for I vacuum a lot!!! I tried 3 different vacuum, different brands and more expensive, and not one compared to my old vacuum. I missed it so much that I had to go online to Hoover's website to purchase another one. I would highly recommend this vacuum. =)
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: lamoneta
from South Holland, IL, USA
Verified Purchase:Yes
I purchased this a little over a year ago and it is awefull! It plugs up and you have to take it apart at least every 2 weeks. For some odd reason there is nothing big plugging it up just hair and dirt. The design is all wrong. The top filter plugs up on the inside? No clue why this happens. I empty the cup after every room but it still plugs up and gets real hot. 920 sf of floor space and I have to empty this after every room? The cup is on 1/8 full to keep it from over heating! Nothing like the old wind tunnel I had with the bag.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi lamoneta! Oh no, that doesn't sound right. We want to help. It may be that the filter iis dirty or may need to be replaced if its been a year or more. We recommend washing the filter with water after every 4-6 uses, and once washed, allowed to dry for 24 hours. If further assistance is needed, please feel free to reach out to us on Facebook or Tweet us @HooverUSA. We're here for you!
Written by a customer while visiting hoover.com
Customer Rating
1
It sucks, but not in a good way
on February 22, 2012
Posted by: Susie the home maker
from Atlanta, GA
Verified Purchase:No
Sounds like a plane is taking off in your house it is so loud. Also, the hepa filter keeps popping out when you are using the vacuum. Everyone in my house hates this vacuum. Save your self time and do not buy this vacuum. It is not worth it. This vacuum sucks, but not in a good way!
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
We appreciate the comments about your vacuum and understand your frustration. Please visit http://hoover.com/locator/ for a listing of local warranty service dealers for assistance with your issue or call our Customer Care Department at 1-800-944-9200.
Written by a customer while visiting hoover.com