Customer reviews from hoover.com
Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Average customer rating
3.4
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
145
4 Stars
74
3 Stars
28
2 Stars
41
1 Star
93
59%of customers recommend this product.
(
214 out of
361)
Customer Reviews for Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Customer Rating
5
I 've had this vacuum for 6 years and it works great. I
on February 7, 2015
Posted by: Bootsie
from Tonawanda, NY, USA
Verified Purchase:Yes
I 've had this vacuum for 6 years and it works great. I thought I would have to buy a new one when this onw shut down and stopped working. I took it apart and cleaned it and now it works great again. I guess it shut down because it was dirty and instead of burning up it shut itself down.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Customer Rating
1
Worst Vacuum EVER
on June 9, 2012
Posted by: Anonymous
from west palm beach
Verified Purchase:No
Very disappointed with this vacuum, especially since it is a Hoover. Like others, I have had this vacuum less than a year and I have had more broken pieces break and snap off, with regular use. The cord is extremely short and the whole vacuum has been poorly designed. Will never purchase another hoover. Hopefully I can make it last a little longer before I have to purchase a new vacuum. I would rather spend the money on a Dyson, next time around. And this was not the cheapest vacuum either.
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Customer Rating
2
Turns itself off during use.....
on December 8, 2012
Posted by: Anonymous
from Rangely, CO
Verified Purchase:No
I have owned this product for about a year now. Approximately 6 months ago my vacuum started to get too warm and shut itself off about halfway through my vacuuming (and I have a fairly small home). I don't know for sure that it is because it is getting too warm, I just assume this is the cause. I have tried to clean the filters, and make sure there aren't any clogs in the hose. This continues to happen. It is extremely frustrating to only get half the cleaning done and then have to stop and wait for an hour or more before being able to continue. It does not make me a real satisfied customer....
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Posted by: drew203
from Undisclosed
Verified Purchase:Yes
The hose on the vacuum does not work properly. I called customer service and they said it will always not work properly because it does not have a hard floor switch. When I use the hose air blows out of the vacuum and debris starts flying in the air getting the furniture dirty.
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Customer Rating
3
50-50
on August 25, 2012
Posted by: Anonymous
from St. Louis
Verified Purchase:No
Bought because of price, Hoover name. Have 20+ year old Hoover upright that still works great-made in USA. This vac: very good suction and cleaning but roller belt pops off easily and frequently. The turbo hand tool died after less than a year and customer support and authorized dealer said it wasn't covered by the warranty, so I had to buy a new one and am not pleased. I have 3 cats and pet hair cleaning is top priority. Also, the filter and canister are difficult and messy to empty and have to be washed far more often than advertised. I don't think Hoover makes them like they used to.
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Customer Rating
1
Belts
on May 27, 2012
Posted by: Whathappened to hoover
from mississippi
Verified Purchase:No
Belts slip off an break constantly. On third belt and have had to replace on shaft more times that i can count. Just ordered 6 belts to have on hand/
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Thank you for your feedback! We appreciate hearing your comments. Check and clean the brush roller end caps for possible jammed debris. If this doesn't work, your problem could be that your height setting is too low. Too low to carpet can cause resistance and may snap the belt. Hopefully this helps!
Written by a customer while visiting hoover.com
Customer Rating
1
Dissapointed
on March 30, 2012
Posted by: SadCleaner
from San Diego, CA
Verified Purchase:No
Very dissapointing that I can't turn off the brush roll while using the hand tools. The outlet of the roll system keeps dumping dust while I tried to clean with the tools. Not recommended
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Thank you for your comments! This vacuum does not have brushroll shut off. If you are searching for a model with brushroll shut off, please review the Specifications tab. You can also compare models on our website, or call our Customer Care Department for additional tips and help when purchasing a machine fit for your needs. Thank you!
Written by a customer while visiting hoover.com
Customer Rating
2
Messy and yep loss of suction
on July 25, 2012
Posted by: jst81
from Hayward CA
Verified Purchase:No
very messy to empty, take outside to empty, 1st 6 months workd pretty well, maintined filters, emptied after each use, took thing about, still suction stinks, buy anything else
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hello! We are sorry to hear about the trouble you are experiencing with your bagless upright. Loss of suction in the unit indicates a clog. Check the main hose and filter for a possible clog. The filter may require replacing. Also check that the belt is intact and the brush roller is spinning. Make sure that you you're your height setting on an appropriate level. If it is set too low to the carpet, it can reduce air flow and cause a clog. Thank you!
Written by a customer while visiting hoover.com