Customer reviews from hoover.com
Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Average customer rating
3.4
(381 Reviews)
Rating breakdown 381 reviews
5 Stars
145
4 Stars
74
3 Stars
28
2 Stars
41
1 Star
93
59%of customers recommend this product.
(
214 out of
361)
Customer Reviews for Hoover - T Series WindTunnel Rewind Bagless Upright Vacuum Cleaner - Sage Green Metallic
Posted by: Manda_Garza
from Seattle, WA, USA
Verified Purchase:Yes
I used it one time and it worked great the second time I used it it made a noise and won't suck anything up and won't even turn on anymore. It has a smell of burnt rubber. Disappointing since I have loved it the first go around. I have tried all the troubleshooting videos and nothing has worked.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi Manda_Garza! That seems strange. We want to help. Your WindTunnel T-Series is equipped with a thermal protector that will shut it off if it becomes overheated. Overheating is caused by a clog. Please try the troubleshooting one more time: http://bit.ly/1jvx3tW. Be sure to check the belt, if you're smelling burnt rubber. If you're still having issues, we recommend bringing the vacuum in for service. This model carries a 2 yr warranty against manufacturing defects. To locate a Hoover Authorized Repair Center in your are visit: https://hoover.com/locator/. Please keep in mind the warranty doesn't cover for maintenance issues such as clogs, filters, belts, or brushroll. Thanks!
Written by a customer while visiting hoover.com
Posted by: storm in norman
from NJ, USA
Verified Purchase:Yes
GREAT VAC AN GREAT PRICE ! We will always have a hoover in are house !
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: Oscar the grouch
from Undisclosed
Verified Purchase:Yes
Always clogs! Very annoying vacum. Hoover, why????
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Posted by: Lk1004
from Austin, TX
Verified Purchase:Yes
Good suction but I have to in plug it many times because the chord won't reach. Not worth the $
No, I would not recommend this to a friend.
Written by a customer while visiting hoover.com
Posted by: Dewman
from Inverness, FL, USA
Verified Purchase:Yes
This is a powerful and quiet sweeper with handy attachments.
I would recommend this to a friend!
Written by a customer while visiting hoover.com
Posted by: exbats
from Huntsville, AL
Verified Purchase:Yes
I bought this vacuum several months ago to replace an 8 year old Hoover Savvy whose time had come. At first I was pleased, but immediately regretted that the cord on this vacuum is shorter than my old vacuum, I have to unplug it far more often. Then, about a month into use I ran over the cord and the brush shredded the exterior to bits...I covered with electrical tape but it still seems excessive that the cord could be so easily damaged. Further, the first time I emptied the dirt cup, I could not get it to reseal with the vacuum properly, meaning I've lost suction and it occasionally throws vacuumed material back out into the air. Finally, today after several months of ownership but only sporadic use, the brush belt snapped. It seems like a good value, and when it's working right it's a good vacuum, but I do not recommend it at all.
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi Exbats, we strongly suggest that you take your T series into one of our Authorized Dealer locations: http://hoover.com/locator/ in your area so that they can repair that cord. We do not recommend letting run with that electrical tape on it. While it's in the repair shop, the service tech can address your other concerns. Hope this helps. Thanks so much.
Written by a customer while visiting hoover.com
Customer Rating
2
Keeps shutting down, turning off, over heating.
on September 13, 2013
Posted by: Shoo
from Toledo, OH
Verified Purchase:Yes
At first I really liked this product. However, now it completely turns off before I can finish vacuuming one room. I have read the manual and all the suggestions Hoover gives. There is not a clog. All the filters, hoses etc have been emptied and are clog free. I have had this about a year and now have to replace it. Don't buy
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi Shoo, if you checked/cleaned the filters and hoses on your T-Series then there may be something else going on with the machine that our service center near you: http://hoover.com/locator/ can take a look at and fix for you. Bring it on in and we'll get your T-Series working the way that it was intended. Thanks so much!
Written by a customer while visiting hoover.com
Posted by: Mamarosa
from Jersey City, NJ 07306
Verified Purchase:Yes
I got it 8 month ago, i have changed the belt 6 times. The wire rotating thingstopped working
No, I would not recommend this to a friend.
Response from hoover.comBy hooverpwr, hooverpwr, April 21, 2022
Hi Mamarosa, That has to be a frustrating ordeal indeed. We believe we can have this taken care of for you if you can get your T-series to a Authorized Hoover Dealer near you. Please take it on in so that our service techs can have a look at it. Thanks so much.
http://hoover.com/locator/
http://hoover.com/locator/
Written by a customer while visiting hoover.com