Customer reviews from samsonite.com
Samsonite - 32" Wheeled Drop-Bottom Duffel - Black/Gray
Average customer rating
3.3
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
4
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
3
60%of customers recommend this product.
(
9 out of
15)
Customer Reviews for Samsonite - 32" Wheeled Drop-Bottom Duffel - Black/Gray
Posted by: Lee Lee
from Israel
Verified Purchase:Yes
We love this piece of luggage. We have two of them plus two matching carry-ons. It is great that we can put clothing that we don't want to get wrinkled and we want to access easily in the bottom zippered compartment. We recommend this product wholeheartedly. Thank you Samsonite for your practical, durable and attractive luggage!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Trans-Atlantic
from Chicago, IL
Verified Purchase:Yes
This is my forth Samsonite duffle. I have purchased two Over Under Duffle Bluestar/Silver bags which were very good. Too bad they are no longer available. I have used them for years. Both have gone around the world multiple times. This one did not last one trip. The quality of the material and workmanship is showing. It already has scuff marks and the seam tore.
Pros: Easy To Access Items, Easy To Identify, Good Capacity
Cons: Quality, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: CES
from Vero Beach, FL
Verified Purchase:Yes
Just got them & really NOT happy with the zippers. We do mostly long haul trips & I am afraid I will find the zippers broken half way to Singapore with my clothes all over!!!
Pros: Easy To Carry, Good Capacity, Lightweight
Cons: Bad Zippers, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hello CES,
Thank you so much for taking the time to review the Andante 32" Drop Bottom Wheeled Duffle. We are sorry to hear about your troubles and concerns with the zippers on this product. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all feedback and suggestions on ways to improve our products. We will note this feedback and send it along to our product development team.
Thank you so much for taking the time to review the Andante 32" Drop Bottom Wheeled Duffle. We are sorry to hear about your troubles and concerns with the zippers on this product. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all feedback and suggestions on ways to improve our products. We will note this feedback and send it along to our product development team.
Written by a customer while visiting samsonite.com
Posted by: snewtonlamb
from Chattanooga, TN
Verified Purchase:Yes
The zippers on the products are not good quality. The zipper on one of the outside pockets was broken out of the box. Didn't have time to return because received just in time to pack for vacation,
Pros: Easy To Access Items
Cons: Poor Quality
No, I would not recommend this to a friend.
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Snewtonlamb,
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite product! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Thank you for your feedback. We are sorry to hear of your troubles with your Samsonite product! Please contact one of our agents at 1-800-765-2247 or questions@samsonite.com with your shop.samsonite.com order number and we will be happy to arrange a replacement.
Written by a customer while visiting samsonite.com
Posted by: Tina
from Florida
Verified Purchase:Yes
Great bag, but heavy.
Pros: Easy To Identify, High Quality, Stylish
Cons: Small Capacity
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Tina,
Thank you for your feedback. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We will note these suggestions for our product development team.
Thank you for your feedback. Here at Samsonite, we strive to deliver the highest quality product we can to our customers. We appreciate all suggestions on ways to improve our products. We will note these suggestions for our product development team.
Written by a customer while visiting samsonite.com
Posted by: Becky
from Hazleton PA
Verified Purchase:Yes
Great for cruising
Pros: Easy To Carry, Good Capacity, Great Value, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sarah
from Bozeman, MT
Verified Purchase:Yes
Seems to be a great carry on, this was my first time using it and so far so good. I'm going to keep my eye on the zipper seams, they could be a weak spot but no problems at this point!
Pros: Easy To Access Items, Easy To Carry, Good Capacity, Lightweight, Stylish
Cons: Weak Seams
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Frank
from Sc
Verified Purchase:Yes
Mine came with a broken wheel other than that It would have been perfect
Pros: Easy To Access Items, Lightweight
Cons: Weak Seams
I would recommend this to a friend!
Written by a customer while visiting samsonite.com