Customer reviews from samsonite.com
Samsonite - Tote-A-Ton Duffel - Black
Average customer rating
4.6
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
129
4 Stars
24
3 Stars
4
2 Stars
2
1 Star
6
93%of customers recommend this product.
(
120 out of
129)
Customer Reviews for Samsonite - Tote-A-Ton Duffel - Black
Posted by: Rafael H
from Houston, Tx
Verified Purchase:Yes
Zipper malfunctioned during first use/trip and clothing was spread out on baggage claim belt.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, August 29, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting samsonite.com
Customer Rating
5
Awesome tote that’s all you need
on December 4, 2022
Posted by: Travelaton
from Los Angeles
I’ve used this tote on many adventures. I was actually going to sell this tote because I didn’t think it was useful but super glad that I gave it a shot. It’s light and easy to pack away as a storage bag in your way back and because it’s a tote. It really does pack a ton. I would just put all your clothes and foldables in there and save your luggage space for other important items. My friends always say wow that’s a good idea. Get yours today!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lisa S
Verified Purchase:Yes
I used this bag on an international trip (From USA to Ghana). This bag held up. I packed 47 lbs inside of it. There are no issues with the zipper. It's very sturdy.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
I wouldn't buy this again
on March 2, 2018
Posted by: Joe
from Joplin, MO
Bought two for my sister's one way trip. Filled with just clothes and both were busted at the seams upon claiming them at baggage. Can never use again and are now headed for the landfill.
Pros: Easy To Identify, Good Capacity, Lightweight
Cons: Poor Quality, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
flimsy bag, awkward website,extremely difficult policy.
on January 24, 2018
Posted by: Samsonite TaughtMe aLesson
from bethlehem, PA
Very bad product. arrived in nice boxes but the bags themselves are not of good quality at all. we are used to LL Bean duffel bags. this time i ordered two from Samsonite after reading their own description. so disappointed. return is beyond difficult. the buyer has to pay for shipping. called their customer service. the woman was arrogant and condescending (why?) and hanged up on me. no more buying from Samsonite, at least not from their site. working as a programmer for 11 years and buying 80% of my stuff online, I had the worst online shopping experience in 2 decades. Samsonite, thanks for showing me how bad a site could be and how horrible a company's customer service could be. Eye opening indeed!!!!!
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Lillibeth
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so huge I take it with me to the Philppines full of goodies for family and friends...so easy to take it back folded inside my suitcase...love it!
Written by a customer while visiting samsonite.com
Customer Rating
1
Waste of money
on September 23, 2020
Posted by: med student
from Napa, CA
Seams gave way first time we used it without being completely full or overstuffed in any way. Very disappointing. Completely unusable and lucky we didn't lose all the contents. Would love my money back.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
3
Just okay for what I need it for
on April 18, 2023
Posted by: LisaE
from Austin Texas
I bought two of these to use for camping to store a bedding materials. They were a lot thinner than I thought they would be, especially given the Samsonite name and reputation. I think they will work fine for my use case, but I certainly would not use them to travel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com