Customer reviews from command.com
3M - Command Medium Picture-Hanging Strips (3-Pack) - White
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
527
4 Stars
65
3 Stars
13
2 Stars
15
1 Star
73
82%of customers recommend this product.
(
241 out of
295)
Customer Reviews for 3M - Command Medium Picture-Hanging Strips (3-Pack) - White
Customer Rating
1
on June 27, 2011
Posted by: keke1
was extremely unimpressed with this product. made sure i followed the instructions and my picture fell down within 5 minutes and scratched my wall on its way down.
Written by a customer while visiting command.com
Customer Rating
2
Horrible
on July 24, 2014
Posted by: Melissa
from Baconton, Ga/
Gender:Female
[This review was collected as part of a promotion.] I decided to try these instead of putting holes in my walls. They are horrible. I put extra strips on my pictures so that they would hold. Does not matter! I came home to find a very nice gift from my daughter laying on the floor broken. That broke my heart. They do not work on anything I have tried them on. And as I said, to be safe, I put an extra strip or two in order to make sure they held up. Doesn't matter. I will not purchase these again nor would I reccomend these to anyone.
Response from command.comBy Customer Care Center, July 31, 2014
We are so sorry to hear of the damage to your gift from your daughter. For any of our customers who have trouble using our products we would ask they contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. This information is also listed on the back of each package. We can discuss the application, and hopefully offer a solution. Please know we will reach out to you directly as well.
Written by a customer while visiting command.com
Customer Rating
3
Picture Hangers
on October 29, 2010
Posted by: Pilotgirl
from Atlanta, GA
Gender:Female
I used them in my office which was newly istalled and painted drywall. Unfortunately, they didn't stick well at fist and had to be reapplied.
Written by a customer while visiting command.com
Customer Rating
4
Useful!
on June 15, 2011
Posted by: mapetty
from Florida
Gender:Female
These adhesive strips work excellently if you follow the weight guidelines. All of the medium pictures that I hung are still hanging with no problems. I'm impressed!
However: I did attempt to hang a large picture with the medium sized strips, thinking that I could just add a few extra strips. That didn't work! Someone slammed the door and the large picture fell off the wall. But it was larger than the recommended size.
Overall, these strips are really good - we tried to remove one picture and ended up having to scrape the adhesive off the wall.
Written by a customer while visiting command.com
Customer Rating
1
Won't waste my money
on September 4, 2012
Posted by: EmbGal
I moved into a new home 7 months ago. I painted the back rooms 5 months ago and just now unpacked my pictures. I have a set of 3 pictures, no glass, light canvas,not heavy at all.
The largest one came off first and the medium one came off yesterday.
There was no damage to the wall, it just did not stick to the wall. I waited a while before hanging any weight, but it did not matter.
The largest one came off first and the medium one came off yesterday.
There was no damage to the wall, it just did not stick to the wall. I waited a while before hanging any weight, but it did not matter.
I would not recommend these at all.
Response from command.comBy Command™ Brand Team, September 7, 2012
Thank you for your recent Rating & Review on our Command(TM) Brand Picture Hanging Strips. We apologize for any difficulties you have experienced using this product. Generally the Command(TM) products are for use on smooth, sealed surfaces. If the canvas pictures you are hanging do not have an area that is smooth plastic or metal, that may be causing the issue. In those instances, we would recommend using one of the Command(TM) Sawtooth hangers. They stay pretty flush to the wall surface and hold up to 5 pounds. If you feel that you applied the strips as directed and the backing of the pictures do have areas that are flat an sealed, we would ask that you please contact us at 800-934-7355 M-F from 7AM-6PM CST and speak with one of our agents. Please look for a direct email from us that will contain more information.
Written by a customer while visiting command.com
Customer Rating
1
No good
on May 8, 2014
Posted by: san1980
Gender:Female
I purchased the 3lb picture hanging strips to hang a few small items in my kitchen that weighed maybe 1.5lb. I hung these in the evening and by morning all 4 of the hangings had fallen down and one was broken. I am very disappointed in this product and the money I spent. Back to using the nails, which id prefer at this point so no more of my items get broken.
Written by a customer while visiting command.com
Customer Rating
1
3M Hooks
on October 14, 2012
Posted by: Dixie
I'm sitting here looking at the two large brown spots on my wall. It happened last Christmas when I removed two large 3M hooks - you know your product that supposedly doesn't damage walls? It did hold my garland nicely however the nail holes that I patched and painted the year before that are not visible which is a helluva lot more than I can say about your product. I promised myself I wouldn't go that route again. It's been nine months now. I guess I forgot. I would like to thank you yet again for the nice big brown spot in my hallway where your product once again ripped the paint right off the wall. I followed your instructions to a "t". Your product does not deliver and I think I deserve a refund.
Response from command.comBy Command™ Brand Team, October 18, 2012
Thank you for reviewing our Command® Picture Hanging Strips and letting us know your frustration! We designed them to remove cleanly so hearing that they’re removing paint is something we need to address. Smooth, painted surfaces are one of the intended applications and so long as the strip is stretched straight down along the wall until it’s fully stretched, it should remove cleanly. We’ve sent you a direct email so we can learn more about what happened and also address the damage for you. Thanks!
Written by a customer while visiting command.com
Customer Rating
5
on December 31, 2010
Posted by: stew
Love the idea of being able to hang pictures without putting holes in the wall! I like to change things around often so these are wonderful to use for hanging pictures!
Written by a customer while visiting command.com