Customer reviews from command.com
3M - Command Medium Picture-Hanging Strips (3-Pack) - White
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
527
4 Stars
65
3 Stars
13
2 Stars
15
1 Star
73
82%of customers recommend this product.
(
241 out of
295)
Customer Reviews for 3M - Command Medium Picture-Hanging Strips (3-Pack) - White
Customer Rating
1
Waste of money
on August 18, 2016
Posted by: Frustratedpicturehanger08
Gender:Female
I hung a plastic picture frame on the wall after following instructions, and the frame came crashing down in less than 10 seconds. I thought maybe the Velcro didn't snap together all the way so I tried again. This time the frame broke in half leaving more marks on the wall than a nail would have. I'm out the money for the frame, the command strips, and damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Media, August 24, 2016
We're very sorry to hear of your experience and we'll be sending you a direct e-mail to assist. For any customer who has trouble or damages we would ask they please call our team for assistance at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
DAMAGED MY WALLS! WOULD GIVE ZERO STARS!
on August 23, 2016
Posted by: AndiLV
from California
Gender:Female
This was the first time I used the Command Strips on painted walls and will NEVER do it again! The alcohol prep (which is the only method prescribed to prepare the walls) dulled and removed the paint off my walls. There should be a warning to try this technique first; the only warning is not to use on freshly painted walls, but my walls were painted over two years ago.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 25, 2016
We're very sorry to hear of your experience and we'll be sending a direct e-mail to assist. Please know that any customer who is having product concerns is invited to contact our team at 1.800.934.7355 M-F 8am-5pm CT. They can gather some specifics and let you know how we can help. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
EPIC FAIL
on May 26, 2016
Posted by: MoeZ
from Kentucky, United States
Gender:Female
I bought my strips as advertised on TV. MY frame did not last me 10 minute. It fell SHATTERED! I am so upset that this happened. I followed the instructions and waited 2 weeks after painting to put up my frame and it fell! I am so upset my 12 picture frame is broken
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, May 31, 2016
Thanks for sharing your review of our Command™ Medium Picture Hanging Strips. Our team would like the opportunity to speak with you directly. They'll run through a few questions to discover the reason for failure and then offer a resolution for you. Please call 1.800.934.7355 so we can help. Thanks!
Written by a customer while visiting command.com
Customer Rating
1
Soooo Disappointed
on July 9, 2016
Posted by: Coffy
from Stony Point, NY, United States
Gender:Female
I bought these a couple of weeks ago after seeing several commercials showing how easy it was to put on and remove without any damage to the wall. Well I couldn't have been more disappointed that less than 15 minutes of them being on the wall they fell and shattered. Two brand new picture frames broken because I believed in a product that did not hold up to what it promised. Now I'm out my money not only on this product but my two beautiful frames. DO NOT BUY THIS PRODUCT UNLESS YOU WANT TO WASTE YOUR MONEY!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 13, 2016
We're very sorry to hear of your experience and we'll be sending you a direct e-mail to offer assistance. For any customer who runs into trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
5
No more hammered fingers!
on April 5, 2018
Posted by: Onlyhappens2Bob
from Hudson Valley,NY
Gender:Male
[This review was collected as part of a promotion.] No more hammered fingers holding a nail while standing on a ladder trying to bang it into the wall without creating too many cracks.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
My most bought product
on April 23, 2019
Posted by: Nikki3
from Carrollton, Ga
Gender:Female
[This review was collected as part of a promotion.] I buy these in bulk when I can. I use them for pictures to small floating shelves Every picture in my house is hung with command strips.
I have had a very few flawed strips. Majority have lived up to expectations.
I have had a very few flawed strips. Majority have lived up to expectations.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Disappointed
on November 9, 2020
Posted by: Anonymous
from Texas
Gender:Female
My daughter is renting a house and we can only use 3M materials. We decorated the kids room snd the walls are textured and the strips didn’t stay up. It was disappointing. I love the materials and was sad that they didn’t work.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
directions
on September 13, 2014
Posted by: bindhi2011
Gender:Female
[This review was collected as part of a promotion.] I like the product....when I can finally figure out how to install. Maybe it's just me but I seem to have problems with or following the directions. Frustrating.
Written by a customer while visiting command.com