Customer reviews from command.com
3M - Command Medium Picture-Hanging Strips (3-Pack) - White
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
527
4 Stars
65
3 Stars
13
2 Stars
15
1 Star
73
82%of customers recommend this product.
(
241 out of
295)
Customer Reviews for 3M - Command Medium Picture-Hanging Strips (3-Pack) - White
Customer Rating
1
Ripped off my paint.
on September 3, 2020
Posted by: Topolino
I took a picture down all excited because I would not have a nail hole to deal with. However, I now have 2 spots with no paint. I thought the whole point of these is they do no damage on removal. Buyer beware.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17426303 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible! Ripped drywall off twice!
on October 24, 2020
Posted by: Anonymous
from St Augustine, Florida
We purchased these 4 pound picture hangers to hang 1/2 pound pictures. After following directions twice!, they totally tore up our drywall! How can you advertise these as great working items? Never again!
Response from command.comBy Command Brand, Social Care, October 26, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Ripped the paint right off the wall.
on February 26, 2021
Posted by: CP027
from Atlanta, GA
Gender:Female
I purchased mine less than a year ago. We decided to paint the walls. When I attempted to remove the strips; they all ripped the paint off the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, February 26, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Removed paint.
on February 28, 2021
Posted by: UpsetMike
from Canton, Ohio
Gender:Male
I hung up a banner for my daughters birthday party. After the party was over I pulled them from the wall to find they removed the paint.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 1, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Removed paint and plaster from the walls.
on March 6, 2021
Posted by: Daniel9513
from Norfolk, UK
Gender:Male
This is not a damage free product. We have just removed a picture from the wall and it has damaged it in two areas. Pictures include traces of glue used to stick the paint back to the wall. Please can I have an email contact for customer services department.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 10, 2021
Hello - We are sorry to hear of the trouble. This is not what we would expect when removing our adhesives using our removal steps. Please connect with our UK support team directly at uk.contact.co@mmm.com . Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Time-tested reliability
on January 7, 2023
Posted by: Dan051967
I have been using 3M Command products for five years now and I will continue to. Great product that lives up its reputation.
Written by a customer while visiting command.com
Customer Rating
2
Failed product
on August 29, 2016
Posted by: Millie Zav
from California, United States
Gender:Female
I used these to hang up a few things in my dorm. I hanged up a frame of pictures and it seemed to stick well so I went to class. When I returned the frame was on the floor with a broken tab; and on the way down it knocked down and broke another frame and landed on some tea lights shattering the base of them. Overall three damaged products two of which are going to have to be tossed., I'm very disappointed and will go back to thumbtacks.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 2, 2016
Thank you for taking the time to leave your review. That is disappointing and we'd like the opportunity to assist. Please know we have sent you a direct e-mail but for any customer who has damages we'd ask they please call 1.800.934.7355 M-F 8am-5pm CT. Our team can gather specifics and tell you have we can assist. Thanks again!
Written by a customer while visiting command.com
Customer Rating
5
This what i always buy
on December 2, 2015
Posted by: Tvalentine7
from Costa Mesa, CA, United States
Gender:Female
Works so great... Wish they came in more colors or styles ... Because it's great quality and can use them more if we're cute to look at
I would recommend this to a friend!
Written by a customer while visiting command.com