Customer reviews from brother-usa.com
Brother - Wireless All-in-One Printer
Average customer rating
4.4
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
54
4 Stars
21
3 Stars
4
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
74 out of
82)
Customer Reviews for Brother - Wireless All-in-One Printer
Customer Rating
4
on April 24, 2010
Posted by: ginn
I like the printer. just wish it had a bigger black ink cartridge and that I could copy both sides without having to take the paper flip it around, put it back in the paper tray and then print
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Photo printing
on April 24, 2010
Posted by: Frannie
from Georgia
The only issue that I have is with printing photos. First you have to figure out what the Brother sizes are in their list because they are not listed as 4x6, 5x7, etc. They are listed as photo, L1, L2; then you have to move the photo paper trey to use the photo paper. I had an all in one from HP that all you had to do was slide the size paper you wanted to use into the main paper tray, select size; listed as the size you wanted (4x6, etc.) and away it would go. I also think the ink takes longer to dry on pictures.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quality product
on April 26, 2010
Posted by: Edward
from Carbondale, CO
I got this printer because I wanted wireless printing capabilities. Initially, I bought another well-known brand but ended up returning it because after 2 1/2 hours on the phone with their tech support, I couldn't get wireless to work--they said it was my computer. Got the Brother and was printing wirelessly in 10 minutes. Seems like a very well-made printer. Menu is easy to navigate and so far I have no complaints. I've also scanned wirelessly and that works great too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine
on April 27, 2010
Posted by: galaserve
from Norwich, CT
I was always a fan of HP, but was very unhappy with the cost of the ink, especially with the waste of color ink when one color ran out and there was still plenty of other color inks in the cartridge. Was very excited to see that the different colors could be replaced individually. A few years ago I purchased a Brother Laser printer, which also replaced a HP. Had such good luck with that, that I also replaced it with a new Brother with more features. I do a lot of photo printing, and this has allowed me to replace a separate photo printer and prints faster and easier than the old photo printer. I now only have to stock printer cartridges for one printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
MCC-495C
on May 1, 2010
Posted by: jajm
Easy to set-up with XP. All functions work as designed. Works well for our home use needs. No photos but print reports, scans, and faxes.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
PERFORMS STATED FEATURES
on May 4, 2010
Posted by: VaBchVolunteer
from Virginia Beach, Virginia
I have had three printers previously - all different brands. This is my first Brother but I am very pleased because it actually accomplishes, with ease, all advertised features. This is the first computer product that I have purchased where I feel like I have gotten the biggest bang for my buck. I would recommend that anyone looking for a new printer to support at home requirements, non-profit or a small business seriously consider purchasing a Brother Printer - they are truly reliable and do what is advertised.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
MFC-495CW
on May 27, 2010
Posted by: BettyF
I have installed this printer 3 times. Still can not get the Control Center to find the printer. I tried twice to get tech support but was unable to get a person that spoke English well enough that I could understand them. The printer is much slower than my previous Brother MFC-420CN. I am very unhappy with this printer.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on July 11, 2010
Posted by: tweety
from Pa.
I purchased this printer to replace another brother printer. I liked the feaures of wireless, the double paper tray and the ink cartridges.
I really liked the way everything worked and no problem in setting up the computer. The only problem I have is, I recently tried the photo tray only to find it would not work as the tray will not click in place which is one of the reasons I purchased this new printer as my other printer still works great. I have contacted Brother and am hoping they will replace the tray. I have had other printers but find the Brother is the best I have had for price and most of all reliability. Really disappointed with the paper tray not working in a brand new printer. I used the other tray and the pictures print great, but that cedrtainly defeats the purpose of having a two tray system.
I really liked the way everything worked and no problem in setting up the computer. The only problem I have is, I recently tried the photo tray only to find it would not work as the tray will not click in place which is one of the reasons I purchased this new printer as my other printer still works great. I have contacted Brother and am hoping they will replace the tray. I have had other printers but find the Brother is the best I have had for price and most of all reliability. Really disappointed with the paper tray not working in a brand new printer. I used the other tray and the pictures print great, but that cedrtainly defeats the purpose of having a two tray system.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com