Customer Reviews for GE - 22.2 Cu. Ft. French Door Refrigerator - Stainless-Steel
Customer Rating
3
Worked well after "tuning" but now it ices up alot
on August 8, 2022
Posted by: ChrisM from Ohio
from Cleveland, OH
At first a lot of things in the refrigerator compartment would freeze but since it was under warranty a repairman came out and caulked some of the holes from the freezer into the refrigerator which solved the problem. Now, however, the freezer accumulates a lot of ice inside the freezer compartment at the bottom. It melts and leaks out onto the kitchen floor. I tried defrosting for 48 hours and that helped for a while but now it's icing up again.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 19, 2022
Hi, there - Thanks for taking the time to write a review. We're glad to see you've had this fridge for over five years and you enjoy the features and quality of this model. However, we apologize that ice is building up on the freezer floor causing it to melt to the floor. We certainly understand how troubling this would be and would love to help you.
Please refer to the following article explaining ice on the freezer floor: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19365&_ga=2.144366389.1891756492.1660573961-1066202793.1647273406.
We strive to provide the best quality using durable material and will also be sure to relay your concerns to our product development team.
Thank you for choosing GE Appliances for your kitchen needs. Have a good day. -Shayla@GEA
Written by a customer while visiting geappliances.com