Customer reviews from frigidaire.com
Frigidaire - 18.4 Cu. Ft. Refrigerator - Stainless Steel
Average customer rating
3.5 out of 5
3.5
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
2
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
0
50%of customers recommend this product. 
(
3 out of 6
)
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Customer Reviews for Frigidaire - 18.4 Cu. Ft. Refrigerator - Stainless Steel
Customer Rating
3 out of 5
3
Super Cool looking Beer fridge....but
on November 21, 2017
Posted by: Scott37
from Burlington, ON, Canada
[This review was collected as part of a promotion.] Got this fridge delivered yesterday. Pros; looks fantastic in my bar area in the man cave. Tons of room for all beverages. Keeps everything super cold. Easy to move with the heavy duty casters.
Cons; casters are a little awkward to put on, but not that big of a deal. Pretty loud. Shelves are a poor design. I had no confidence they would hold so I zip tied each shelf so there wouldn't be an accident. Considering the price of the unit and the fact it's Frigidare Commercial, the shelving mechanism should be a lot beefier.
I would recommend this to a friend!
Response from frigidaire.comBy RuthOnline Outreach SpecialistNovember 24, 2017
Oh my! Scott37, thank you for your review chock full of feedback. Your feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Only through feedback can we improve the quality and dependability of our products. Should you have any questions, please do not hesitate to contact our Commercial Department toll free @ 1-866-738-1641 for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Looks great but not a commercial unit
on November 8, 2018
Posted by: Sarapvee
from Los Angeles ca
This is a commercial look but doesn’t have a commercial cooling unit. It’s a standard unit and my fridge stopped cooling after four years. Mechanic said the unit went bad
No, I would not recommend this to a friend.
Response from frigidaire.comBy AnnaOnline Outreach SpecialistNovember 12, 2018
Hello Sarapvee. We hear your voice and appreciate that you've taken your time to share your important performance concerns. Striving to be the best home appliance company in North America, we do value your opinion. We deeply regret to learn of your experience. Should you like to discuss further please contact our team by calling 1-866-738-1641. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Solid cooler
on November 16, 2016
Posted by: TMonkey
from Ohio
[This review was collected as part of a promotion.] This is a great cooler. Maybe a bit on the noisy side it that is a concern for you - but I expected that as a commercial unit.
The shelves in mine are petty heavy gauge and very sturdy I wonder if the other reviewer installed them wrong - I don't see any way beer could make them fall as I have a shelf with drinks and other with things that are heavier and have never had any kind of a issue. In fact I just went and pressed down as hard as i could on a loaded shelf and tried to joggle the shelf lose with no issue - I would look at how you installed the commercial shelf clips my guess is they are not installed properly.
I like it so much I am probably going to add the similar freezer - i wish they made one with a glass door though
I gave it a average rating for features because there really aren't a ton of features other then a nice unit that keeps things cold - maybe a door alarm could be added idk. The castors that it came with are nice - much nicer then I thought they would be based on what I paid for the unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Great unit - While it lasted
on July 9, 2019
Posted by: Spaeth0505
from Shawnee, KS
I purchased this unit about 4 years ago. During that time we really enjoyed this fridge in our basement as a beer-only refrigerator (but have used it for overflow refrigerator in a pinch, i.e. Thanksgiving). It's a great looking unit with plenty of space and was flexible for our needs. We did have a catastrophic shelf collapse early on as others have noted which was a real mess of broken glass and beer. That was solved by zip tying each shelf and they are solid now. Unfortunately, the unit has failed in around 4 years of service. Loud pops have been occurring lately and I think the compressor has failed as it is no longer cooling. This is far too short a life span for this expensive of a product. Very disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy AshtonOnline Outreach SpecialistJuly 11, 2019
​Hi, Spaeth0505!

Thank you for sharing your experience with this refrigerator. We understand how concerning it can be to have a refrigerator that has trouble keeping cold! We would be happy to assist you with troubleshooting or repair options.

Please contact us with your serial number at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience so we may do so.

Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love this refrigerator
on January 16, 2017
Posted by: Katzndawgs0311
from Texas, United States
[This review was collected as part of a promotion.] I bought this almost a year ago. Cools and stays constant. Plenty of room. Great shelves, holds heaps of weight and food. Added wow power to my kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Bad design
on July 31, 2018
Posted by: sdgadsfrgdf
Pros: great looking design, lots of space Cons: runs often even in cool basement. As others have stated, poor shelf design that was not made for heavy residential let alone commercial use (these will fail as they have mine).
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com