Customer reviews from sony.com
Sony - Over-the-Ear Bluetooth Headphones
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
12
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
1
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for Sony - Over-the-Ear Bluetooth Headphones
Customer Rating
3
Excellent sound quality, but wonky Mac pairing
on September 9, 2013
Posted by: IamNateDavis
Extremely comfortable, solid build quality, and really excellent, balanced sound--so everything about the headphones themselves are really nice. Slightly more bass-heavy than the MDR-7506's, which I also own, but honestly I can't tell a difference other than that (although the headband and ear cups on these are softer and higher quality, and without the big cord the balance feels better).
But the pairing/Bluetooth connection is a little wonky with Macs; at least once day there's an error where the connection drops out, or I have to turn them off and on a couple times to use them as my audio device. Also, once I had them paired with my computer neither of my two coworkers (also on Macs) were able to pair with their computers even after I turned my Bluetooth off. However, my Bluetooth mouse and keyboard (both Apple products) also get weird sometimes, so it may be more of an OS issue than a headphone issue. However, wanted to put this out there since these are expensive, so if a Mac is your main computer, you might want a corded model or something else.
Written by a customer while visiting sony.com
Customer Rating
2
OK headphones, not usable for calls with iPhones
on November 15, 2014
Posted by: AllNamesAreTaken
Most important: forget to use it for calls with iPhones, mic gain is too weak, no one will ever hear you. You cannot change it, not in 5S + iOS8 nor in headphones, so, dont buy them if that feature is a must for you. It works fine with Skype on my MB Pro, tho...
Sound quality: sound is overcompressed and unnatural. Bass is artificially loud, mushy and mumble. May be 'ok' for pop, but sucks for everything else.
Build quality: plastic molded in peaces and have those tiny-tiny 'joints' that accumulate dirt as h#ll, especially at corners... Also, I had very bad experience with all padded surfaces on my previous 7509HD, their pads just crumbled in less than a year, literally. Pad's material on this one looks different, so, I hope it will last longer. I use headphones for several months now, so far it's fine.
Overall: this headphones are 'ok'. But for 'ok' and unusable calls with iPhone they insanely overpriced, so, only 2 stars.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, November 19, 2014
Hello AllNamesAreTaken! Good day and thank you for the comment. We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day.
Written by a customer while visiting sony.com
Customer Rating
2
a few things to note before buying..
on December 22, 2012
Posted by: meteor
l've tried everything so far to get these to work on my macbook pro, which is boot camped with a clear install of windows 8, which Sony says will make these headphones compatible with.
however nothing l've tried has worked so far, even my pc, which is just windows 7 and a hp based model won't recognize this device. so that's something to consider if you are looking to buy these for a laptop or pc... you will most probably wont get a connection with the headphones.
What's great about it: works on most phones tried, it's sound quality is amazing
What's not so great: doesn't work on Apple iOS6, win 8 or a duel boot pc/laptop
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Great headphones Shame can't use with PS4. :(
on November 20, 2014
Posted by: PS4Fan
Headphones are amazing and sounds is great. I just wish I could use them with my PS4 for playing games as well. :(
Written by a customer while visiting sony.com
Customer Rating
1
No wonder it's discontinued.
on June 26, 2015
Posted by: ArthurGouveia
I'm from Brazil and purchased this headphones in April while abroad on a work trip to NYC.
I'm very unhappy with it, but can't return then since I bought abroad and didn't have enough time to realize how they are not worth the price while in NYC.
I'm very unhappy with it, but can't return then since I bought abroad and didn't have enough time to realize how they are not worth the price while in NYC.
1 - It does not work with bluetooth WHILE RECHARGING. Want to keep playing your music with just one wire (USB cable) plugged in? Forget it. You'll have to plug TWO cables: USB one and the P2 plug to have it work while recharging. A colleague of mine has a Sony Headphone, Bluetooth, almost 3 times cheaper than this one, and it recharges and reproduces sound, along with the mic working without quality loss;
2 - If you activate your computer's input to use the headphone's microphone, it will drop the sound quality of what you hear massively. I have to keep my computer's microphone (MacBook Pro) as the input, otherwise the voices I hear on calls or any other sound drops a lot. But hey, this is a wireless headphone. I should be able to walk around with it to listen to music and talk without issues;
3 - The cushioning is AWESOME, but the inner part of the headphones is made of a synthetic net that depending on your ear size will touch it and long usages will probably have them with the scratch/burn feel. They get red often and I have to take them off something to "rest" my ears. It should have been consistent piece of cloth or something. This net pattern does hurt due to head movement making the headphone move and scratch the touching parts of the ear.
I live in Brazil and since usually out customer support is terrible and they don't care about anything, I reached out to Sony International today, spoke on chat to a "Christopher (C75E)" which basically focused on one issue (the mic dropping the sound quality if activated) and not on my overall terrible experience and therefore only told me to go somewhere to fix it.
The sound quality is very good. I have a pair of Audio Technica ATH-M50 and even though these sound much more loyal to the sound, the Sony's have a better bass. I also disliked the fact that it has a volume control, meaning it has it's own inner amp making it had to control the volume (my computer and headphones) to a mid term in which sound is not enhanced artificially.
I wouldn't purchase or recommend this to anyone. I'd love to be able to replace this unit for another option from Sony, but I'm guessing it's not possible for what I heard. I'll take that into consideration when thinking about purchasing another Sony product.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com