Customer reviews from frigidaire.com
Frigidaire - 1.5 Cu. Ft. Over-the-Range Microwave - White
Average customer rating
2.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
3
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
8
44%of customers recommend this product.
(
7 out of
16)
Customer Reviews for Frigidaire - 1.5 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
1
Didn't last very long before everything went out
on December 29, 2018
Posted by: Jakkson
from Utah
Obviously my builder installed this microwave because it was cheap
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, January 2, 2019
Hello, Jakkson.
Thank you for stopping by and sharing your experience with us. This is not the experience we would like you to have with one of our microwaves.
I feel awful to learn your microwave did not perform as expected. Though no manufacturer can guarantee against repairs or service visit with any of their models, I am sorry for the experience you’ve encountered recently with your microwave.
Should you need us or have any additional questions about your microwave’s features, please contact us at 888 203 1389. Our specialists are ready to assist Monday through Friday from 8am-8pm EST.
Kind Regards-
Derrick
Thank you for stopping by and sharing your experience with us. This is not the experience we would like you to have with one of our microwaves.
I feel awful to learn your microwave did not perform as expected. Though no manufacturer can guarantee against repairs or service visit with any of their models, I am sorry for the experience you’ve encountered recently with your microwave.
Should you need us or have any additional questions about your microwave’s features, please contact us at 888 203 1389. Our specialists are ready to assist Monday through Friday from 8am-8pm EST.
Kind Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire Microwave MWV150KBB
on March 26, 2019
Posted by: Handsome Jack
from Florida
[This review was collected as part of a promotion.] this will be #2 in 3 yrs that failed "made in China" .... all I get from factory is "sorry your'e warranty is up". JUNK in my book ... oh forgot to mention the side by fride was replaced before warranty but still is very noisy........FAIL!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , March 29, 2019
Hello, Handsome Jack! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 1.5 Cu. Ft. Over-The-Range Microwave. We make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am-8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very upset
on October 28, 2019
Posted by: Lyndseylouu27
[This review was collected as part of a promotion.] My husband and I bought this microwave with an entire set and had our contractor install it all! We were quickly let down (right after a year almost to the day) because while our twins were still bottle feeding the microwave started shorting out EVERY TIME WE WOULD OPEN THE DOOR and we would have to reset the breaker. We had our appliance guy check it out once our third baby came because we simply don’t have room for a second microwave in our kitchen and he said it would cost more to fix it than it would just to buy a new one. Problem is, we have 3 babies with another on the way. We don’t have time or money to keep replacing this microwave. We are worried it could be a fire hazard. I definitely do not recommend this microwave. Super let down!
Response from frigidaire.comBy Online Outreach Specialist, October 30, 2019
Oh no, Lyndseylouu27! We're sorry to hear that this has happened.
Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Please take a moment to contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement OTR microwave
on December 20, 2010
Posted by: Will
Our last Frigidaire Microwave lasted for 10 years almost to the day of installation. I wanted to replace it with the same or similar model hoping to reuse the wall mounts. Even though this replacement model was virtually identical to the unit it was replacing. I had to remount the new back braces. The bottom bracket fingers was offset by 1/2 " and couldn't use the old one. The Microwave is great. Base model that does all of the things that we use on a regular basis. All of the fancy features don't get used. Why pay for them. I hope this unit lasts as long as the last one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
What's not to like?
on January 3, 2017
Posted by: Thrifty
from Southeast
[This review was collected as part of a promotion.] I bought the basic model because, well, I just use it for defrosting, reheating, and frozen veggies. My criteria included a handle (not a push-to-open button) and a 30-second button. This has both. I've been using it for a year with non issue. The worst think is that it is made of shiney plastic. The picture makes it look like matte finish which it is not.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Paint cracked
on January 12, 2017
Posted by: Kvickers1130
from Cleveland, TN, United States
[This review was collected as part of a promotion.] The microwave works great. My only complaint is after owning for a year the exterior paint on the bottom of the door cracked. Does not look good at all.
I would recommend this to a friend!
Response from frigidaire.comBy Maggie , Online Outreach Specialist, January 12, 2017
Hi Kvickers1130, thanks for taking the time to provide us with your feedback. I understand the inconvenience of this matter. Fortunately, we have a solution for this. Smart Choice Black Touch Up Paint is the convenient way to cover any cracks that may happen with use over time. Please visit http://www.frigidaire.com/Filters--Accessories/Refrigerator-Accessories/5303321321/ if you would like to purchase this product through us. Best, Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
2
on June 9, 2017
Posted by: Tree11
from Kyle, TX, United States
[This review was collected as part of a promotion.] Microwave can with home that we purchased, so we did not have a choice. Microwave closes loudly and does heat food properly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 12, 2017
Hi Tree11! We certainly appreciate your feedback on your new purchase. Any critiques will help us improve to meet you and other consumer's needs. Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 10, 2018
Posted by: Concillas
from Mid Michigan
[This review was collected as part of a promotion.] It works well and looks nice. Lots of cool features too. I would have given it a 5 star rating but the door ruins all the good stuff. It’s so hard to open and close. I can’t imagine an older person operating it easily. You have to pull super hard to open and you have to slam it to shut it. Poor design on the door negates all the other stuff. I honestly thought it would get better with time or that it was just ours... but other reviews say same. Any advice from Frigidaire would be most appreciated.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, January 12, 2018
Thank you for taking the time to leave your comments, we appreciate your time. We will take your recommendations to our design team for future manufacturing. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com