This is our 3rd one in 8 years. Can’t find another one at this price point (or 3x this price point) that makes espresso as good as this one. Use it one or twice a day. I wish Cuisinart would re-engineer the pump. Seems to be what goes each time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I purchased the EM-200 to replace a model EM-100 that lasted 15 years. I like the 1-shot and 2-shot auto feature and the steamer/frother works much better.
Written by a customer while visiting cuisinart.com
Don't spend the money, i had it just a few days and the features stop, or never had them. Does not froth the milk, and only heats the milk to 140 F. The company has had my brand new machine for almost 6 weeks now, to repair my brand new machine that I had less than 2 weeks at the time. They should be replacing it not repairing it.
Written by a customer while visiting cuisinart.com
If I had to repurchase this machine... I would NOT. With the name it carries, and the price tag that goes with it... it SUCKS! This machine is very messy... lots of wasted coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
I have used this machine steadily over the last 3 years or so to produce a consistently delicious cup of coffee with hot milk and sugar nearly every morning and, once in a while, a second cup in the evening.
Although I did froth milk when I first got the machine to try out the feature and it worked fine, my simple daily preparation routine is to first microwave milk and sugar in my cup for 1 minute while tamping my illy ground dark roast coffee into the filter. I have also tried the pods and they work very well too, but I prefer the hands-on feeling of tamping the grounds and I also don't have to wait idly for the milk and sugar to finish heating.
I have not experienced any water leakage issues like those I read about in some reviews when I began my research to consider buying this machine. Perhaps this is because I only remove the reservoir when cleaning and descaling the machine every three to six months as needed and instead use a water pitcher for refilling it between cleanings. I am also very careful to properly re-seat the reservoir and check for leaks whenever I do remove it.
During my research, I also remember reading some criticism that the filter design produced the 'crema' in an assisted or non-traditional fashion, however, I have sampled both espresso and cappuccino using the machine and, in my admittedly non-expert opinion, this design aspect does not appear to alter the flavor quality of the coffee produced.
The only signs of wear that I have noticed to date is in one bottom inside corner of the drip tray where the finish has corroded a little. It is not visible when the grated cover is on, so I have not yet looked into ordering a replacement. Also, shortly after I purchased it, every once in a while I will need to jiggle the 'Manual' button a little to get the nice blue light to turn on.
Overall this has been a very satisfying purchase that has exceeded my expectations, especially at the price point and for the manor in which I regularly use it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Quality product. The steam wand should have a clean purge setting, where water is pushed through to clean out the milk residue. It is inconvenient and wasteful to have the machine heat water, then turn hot water on for about 3 seconds, to turn it off, leaving the machine to dump a large portion of the heated water into the water basin.
Written by a customer while visiting cuisinart.com
Easy to use and makes a great espresso and cappuccino. It’s fairly easy to clean even for an everyday appliance. It’s a good unit for the price and cuisinart has a solid warranty. This is my third machine in many years of use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com