Customer reviews from Samsung US
Samsung - Exclaim Mobile Phone - Berry/Black (Sprint)
Average customer rating
3.5
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
14
4 Stars
5
3 Stars
5
2 Stars
5
1 Star
5
62%of customers recommend this product.
(
21 out of
34)
Customer Reviews for Samsung - Exclaim Mobile Phone - Berry/Black (Sprint)
Customer Rating
3
bad purchase
on October 9, 2009
Posted by: tmab
Expertise:Intermediate
i bought this cell phone on 8/03/09 and it has been replaced 5 times. im not getting all of my calls. i also get a message saying that i have no space for text messages and i have no text messages in my in box. i have a no gateway and your memery is to low to look at ur emails. my daughter has the pink one and she is having the same problems
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not good at all
on December 28, 2009
Posted by: Hello13
This will be the 2nd time getting my phone replaced in the last 3 months. My title at the bottom is not showing and it keeps giving me so many slots left when I have deleted all my messages. I would not reccomend this phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not worthy
on February 6, 2010
Posted by: Chosen
from Wisconsin
Expertise:Expert
I first purchased this phone in July. Now with it being February I have had to have 5 different replacement phones with this phone being the replacement. I have never had so many issues with a phone. It lets me receive text messages when it wants, and the same with phone calls or voicemails. It won't let me check my email unless my text messages are cleared out. And the recent problem was I went to charge it and the phone shut off and wouldn't turn back on. All in all, this phone has been nothing but a headache!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Its Questionable
on June 23, 2010
Posted by: maybeitsjustme
I've had this phone for about 7 months and it's recently started to turn itself off. I'm not sure what causes it.
I like that the qwerty keyboard and the phone number pad are both hidden and on different panels. The camera is a little touchy...meaning that you have to hold still a while so the pictures don't come out blurry. I wish you could zoom in on pics that you've taken. I had an LG Env2 and the pic quality was so much better. I do like that texts appear in a manner similar to IM's. The phone occasionally butt-dials even if the screen has been locked. Overall it's an OK phone but not one that I would buy again. I like the LG Env2 more even though several numbers on the number pad broke and that caused me to have to buy another phone.
I like that the qwerty keyboard and the phone number pad are both hidden and on different panels. The camera is a little touchy...meaning that you have to hold still a while so the pictures don't come out blurry. I wish you could zoom in on pics that you've taken. I had an LG Env2 and the pic quality was so much better. I do like that texts appear in a manner similar to IM's. The phone occasionally butt-dials even if the screen has been locked. Overall it's an OK phone but not one that I would buy again. I like the LG Env2 more even though several numbers on the number pad broke and that caused me to have to buy another phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
samsung 550 phone
on March 31, 2010
Posted by: volcan
from galesburg ,il
Expertise:Beginner
it is hard to text on especially if you have bigger fingers and/or no fingernails. if you could text, it is easy to use.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
poor service and messed up phone by sprint
on June 18, 2010
Posted by: Ihsaan
from Union City GA.
Expertise:Expert
my first problemS started when I started using the phone. then from there it just got worse. sprint is no help they try to lock people into a contract with poor to very poor products. this product started to have problems a week or so after my 30 day trail was up. I return the phone three times and right now, I don't even want it. the first one I got felt like it was going to start a fire. the battery would not change the phone kept giving me messages that it could'nt change becasue of over heating, cool, I returned this phone they send a replacement the second one seem to be ok until I needed to turn it off. the phone would not power down and when it did it would turn itself back on by itself. again I got rid of that phone they send the one I have now on the first time trying to charge it it felt like the first phone like it was going to burn up. then I took it to the sprint store they seem to have fixed the problem got the phone home and now the battery stay chaged for about 6 hours on stand by. I'm DONE with this phone. I HATE it And am very sorry I got this phone hoping spint do the right thing and treat me like a human instead of a phone number but right now that's how they been treating me only as a phone number locked in a two year contract with a peice of junk phone! oh! I know this is a samung product I hope someone from samsung read this and also treat me asa human being instead of a phone number. these company concern is more about saving money then helping a customer be help with a product. so far I am VERY VERY far from being helping!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Electronics Guru
on November 21, 2011
Posted by: TJ2B1
from Indiana
Expertise:Expert
I purchased this phone nearly two years ago, I am still content. Smartphones were availible at the time and previously owned a pocket pc. The phone is great. Ready to step up to an up to date phone. Waited for the Galaxy S2, then saw the Note. I can wait.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
WORST EVER
on November 10, 2009
Posted by: quan
i do not want no one else to spent there money on this phone it might look nice and what not but it is trash i had to get a new one with in 2 MONTHS of getting it and i didnt do nothing it turned off when it was on the charger! youtube didnt work! now with this new one i cant sent picture mail to email!!!! and still can not watch my youtube!!!!!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US