I have 4 other WiFi connected laptops. They perform fine. This new laptop drops connection if not within 10 feet of router. My wife who wanted it went back to the old laptop.
I had a lot of frustration with it. I requested the 1 month trial, and then purchased a 1 year subscription. the 1 month trial ended. I kept getting messages to purchase the year subscription (which had been charged on my credit card). I could not get it recognized so I discontinued it.