Customer reviews from whirlpool.com
Whirlpool - 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.3 out of 5
4.3
(144 Reviews)
Open Ratings Snapshot
Rating breakdown 144 reviews
5 Stars
73
4 Stars
49
3 Stars
13
2 Stars
7
1 Star
2
86%of customers recommend this product. 
(
121 out of 140
)
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Customer Reviews for Whirlpool - 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
2 out of 5
2
Ice maker issues
on July 22, 2017
Posted by: Anonymous
from Asheville, NC
We got this fridge in the purchase of our home and it has been great... until the ice maker door panel mount broke and the part apparently is not available anymore (mount is connected to back plate, terrible design). The freezer is not remaining sealed due to the ice maker door not staying in place. Right now we have it wedged in place but this will not hold and I do not want to replace the fridge because of something so tiny and stupid. Surely there is some kind of repair kit out there for this.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice Refrigerator
on June 6, 2017
Posted by: Anonymous
from Fleming Island, Florida
[This review was collected as part of a promotion.] This came with my new home. I really like it. The ice maker is noisy but overall it's a great refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice Refrigerator
on May 14, 2014
Posted by: Anonymous
from Michigan
When I bought this refrigeration I have to admit, I went with the cheapest one I could get that matched all of the other appliances, so I didn't do much research other than I wanted to hit a certain price point, and this one did. With that in mind, I have been very satisfied with the refrigerator! It is whisper quiet (except when it does its auto-defrosting every once in a while for a few seconds), looks good and I haven't had any issues after 3-4 years! I do have a couple complaints, the water dispensor / ice maker is black plastic and tends to get stained pretty easy and is kind-of cheap looking up close. Interior is great though!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Confused
on November 24, 2018
Posted by: 1Wendy
from Oklahoma City Ok
Gender:Female
I purchased this refrigerator about 10 years ago when I bought my new home. I am experiencing the fridge and the freezer being warm and came home to water on the floor this week. i was thinking 10 years isn't the average lifetime of a new appliance and was hoping to find some answers here on whether to fix or replace. I need and,want at least another 4 years.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
OK Fridge
on May 1, 2014
Posted by: RosieC
from Helena, MT, United States
Looks OK the only problem I have is that the water dispenser opening is short if you have a tall glass you can't fit it under and the water spills all over even if you try to move it around when you are filling it...... other than that it's OK
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Looking gorgeous in our house.
on May 3, 2015
Posted by: Mikebusta
from Sanford, FL, United States
When we purchased the house the the fudge was a deciding factor. My wife and our realtor busted my chops about it but I demanded that the previous homeowners left the fridge. Little did I know that the fridge, the stove and the dishwasher "a trifecta" were of the same brand. We came to find out that the ice machine and water dispenser is inoperable, but I believe it's an easy fix. However the fridge still works fine. Overall I'm more then please with the fridge and the way it makes my kitchen look so sharp. Oh and my wife and realtor aren't busting my chops now! ;)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Awesome Frig!
on March 31, 2019
Posted by: Liz Louise
from Cincinnati, OH
Gender:Female
When we bought our home, the refrigerator was already here - I guess since 2007. We have nothing but good things to say about it! Many of our friends have purchased newer refrigerators and all have had problems with their ice makers, at the minimum, no matter the brand. Our ice maker is amazing. We are thinking of replacing it solely to have stainless steel and all appliances matching, but that's not due to the appliances not working - solely aesthetic. Also, we have a 1950 Hotpoint that still works amazingly, so maybe it's just our luck! :)
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Dependable Dryer
on June 7, 2014
Posted by: Anonymous
from Pittsburgh, PA, United States
I bought this appliance used from a one-time owner. It works veery well and I am happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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