We bought this oven in 2012 and have loved it. In the last year or so it became difficult to start. We had to jab the start button repeatedly for it to eventually start to work. But in spite of that we still loved it and used it daily. I did a lot of baking in it. Yesterday we noticed that the heating elements simply did not heat. Sad day. I suppose we have gotten our money's worth from it but still hate to toss it out.
Frozen food not ever cooking at recommended tempreture
on July 12, 2023
Posted by: Richard
Proven not to cook very smart. Every frozen food I cook in this oven, I follow the instructions on the box, I cook at the recommended temperature. I cook at the time recommended. The food is never done in the center. The thermostat is misfunctioning, the timer does work because I always use a secondary timer. I trusted the company and product. I was wrong, this product does not function well.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 13, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
My previous Breville oven did not have the convection feature which is a big upgrade for my new oven. It decreases cook time and increases the browning of roasted items. Increased space in the oven is nice as I can cook more things at same time. All of my Breville ovens have greatly reduced my usage of the standard electric oven in my kitchen. Great product!
I bought the Smart Oven approximately two months ago and I absolutely love it. It does so much. I baked a banana bread in it and it came out perfect. I also use it for simple things like toasting bread or waffles.
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