Customer reviews from breville.com
Breville - Smart Oven Convection Toaster/Pizza Oven - Silver
Average customer rating
4.2
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
202
4 Stars
31
3 Stars
14
2 Stars
18
1 Star
29
80%of customers recommend this product.
(
201 out of
252)
Customer Reviews for Breville - Smart Oven Convection Toaster/Pizza Oven - Silver
Customer Rating
4
The door flies open!
on January 19, 2024
Posted by: Leslie
I have absolutely loved my oven!!! All of a sudden the door starts flying open. It has scared me to death. I can't even leave for a few minutes to do other things because I am worried it will be open while I am baking something. Is there something I can do or do you have any suggestions?
I would recommend this to a friend!
Response from breville.comBy Customer Service, January 22, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Brenda
Verified Purchase:Yes
I needed to replace my old toaster oven. I did research on the Smart Oven and decided to purchase it. It was a great choice. The features are simple to use. I’m very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Almost everything I want in a convection oven.
on December 20, 2023
Posted by: Bob
Verified Purchase:Yes
I would have rated this convection oven 5 stars IF it had an interior light. Other than NO LIGHT, it exceeded my expatiations
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Andrey
Verified Purchase:Yes
We got it a month ago to replace still operational another toaster oven which would not hold temperature during baking. This oven works great!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
The SN1230 BOV800XL / A
on November 26, 2023
Posted by: Kevin
Sense day one to today I have had no problem's!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Bad purchase
on October 16, 2023
Posted by: Nicole
Makes very loud noises. I would not purchase this again.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 17, 2023
We're sorry to hear of your experience. We do see that you have been in contact with a representative, and have been given some options as to how to proceed with getting your oven repaired. Thank you for allowing us to look into how we might help.
Written by a customer while visiting breville.com
Customer Rating
3
Great at first, but then began to fail
on October 4, 2023
Posted by: Lily
I loved this oven at first - worked great, size was great, and I had no issues. But then the functionality started to fail. The start button just doesn't work at all sometimes. I'll have to either hold it down for a fill minute or keep pressing and pressing until it finally starts. And then the other buttons perform different functions than they actually should. For example, I'll press the convection function, but instead of turning the convection fan on, it'll change the temp from F to C. Very disappointed that I spent so much on a staple kitchen item to only have it fail on me. It was great while it was working but just doesn't last well.
No, I would not recommend this to a friend.
Response from breville.comBy customer service, customer service, October 5, 2023
We're sorry to hear of your experience. We do see that your oven is over 10 years old. Unfortunately, older units will sometimes eventually require service.
But, we do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
But, we do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
4
Toaster oven
on September 14, 2023
Posted by: housewife
Just Ordered the exact same model as we've had so many years.
Hope it holds up the same.
Retiring/giving away our old one.
Hope it holds up the same.
Retiring/giving away our old one.
I would recommend this to a friend!
Written by a customer while visiting breville.com