Breville is the best smart oven around. It is reliable, consistent in its performance and best all around mini oven to bake, broil and reheat. I bake everything that would fit except cookies. My first Breville lasted for 9 years until the door spring broke. I am on my second Breville. I definitely recommend it and customer service is excellent.
I purchased this oven in august of 2020, after reading great reviews and videos on it. after 3 months the convection fan started grinding and stopped working. The toast feature does not brown as expected, even at dark setting the toast is to light.
Look at alternative before spending money on this product.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 7, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
This is a great little oven. It pretty much took over from the freestanding oven 95% of the time. The only thing it desperately needs in an internal oven light—I’ve often taken to using a flashlight to see how food is cooking, because the elements alone aren’t bright enough to ascertain that. An oven light would make this a perfect product IMO.
We don't own a microwave because of the size of our apartment, and use this machine everyday! It's an exact replacement of the same machine we had for close to a decade. So convenient for toasting on all scales -- not to mention an extra oven for sides during big cooking days!