We received this from a friend who upgraded. It was well used before it came to us (household of seven), got a good cleanup because it was in storage. We get regular power outages and this will plug into generator line if we need to cook.
Worked well for about three years. Set it to toast and it shut off after 2 seconds. That's it. Won't power on no matter what. Too expensive of toaster oven to last just three years.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 10, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
The convection oven is very loud and had no light inside- We returned the Smart Oven
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 9, 2021
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
The product is great. We had a minor issue but it was resolved with no questions asked. It works really well and the quality is above others we have seen. I highly recommend the product and the company.
Bought this oven shortly after it came on the market. After several years, and 4 years sitting on our lanai in humid, wet Florida, it just became temperamental when it goes on. Since I now want an air fryer, I will be upgrading this handy little oven,