Customer reviews from breville.com
Breville - Smart Oven Convection Toaster/Pizza Oven - Silver
Average customer rating
4.2
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
202
4 Stars
31
3 Stars
14
2 Stars
18
1 Star
29
80%of customers recommend this product.
(
201 out of
252)
Customer Reviews for Breville - Smart Oven Convection Toaster/Pizza Oven - Silver
Customer Rating
5
Breville is the best! I had an issue, the company responded professionally and courtesy.
on December 28, 2021
Posted by: Ada
Verified Purchase:Yes
This is the best company that care about their customers!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: BusyKitchenCook
Verified Purchase:Yes
Beautiful simple, clean design. Easy to use, very efficient and also easy to clean. Love this small appliance that can do so many jobs! Toast, baking, broiling, re-heat or keep warm all in one. Any questions or problems? Breville has the best customer service, by far!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Purchased when first introduced to the market.
on November 28, 2021
Posted by: Dilldog
I bought this oven many years ago after my microwave burned up from someone using it as a timer, but in microwave mode. I've been using it as a microwave replacement since then, just had to be patient with reheating. After cooking, I always leave the oven door open to quickly relieve the heat and prevent heat soaking into the electronics. The quartz elements help provide instant heat for browning compared to NiChrome elements in basic ovens. Sometimes the knobs get finicky, but it seems to happen during high humidity, my home stereo volume knob and washer/dryer knobs do the same thing.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: J.J. Taylor
Verified Purchase:Yes
You lived up to way past my expectations on servicing my issue.
Your integrity goes over the top.
Thank you, thank you, thank you!
Your integrity goes over the top.
Thank you, thank you, thank you!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
I love this thing
on November 19, 2021
Posted by: ICP
We use our Smart Oven daily for everything from toasting to reheating to warming to (my favorite) baked bacon. It’s so easy to use for things you just don’t want to warm up the big oven for. It looks beautiful in my kitchen, too.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
5
In constant use!
on November 13, 2021
Posted by: M A
I love this oven and use it constantly. Hands down, it is my favorite appliance. The only drawback - from my perspective - is that it is very difficult to get the glass clean and, I think, I’ve tried every pro-trick I’ve found.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Really Loved this oven but it should have worked a lot longer.
on November 3, 2021
Posted by: krh417
I was so happy to finally have a Breville Toaster Oven. Loved everything about it but after 18 months or so it has already died. Periodically it will start but 8 out of 10 times it won't. Very disappointed.
Response from breville.comBy Consumer Support, November 3, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
2
Frustrated
on October 30, 2021
Posted by: Lucinda
We replaced our old basic Breville to a new Breville Smart Pro. Three months just basic oven/heating/toasting. Eventually the door did not shut all the way so we had to slam it shut, been doing it since then. I am so frustrated with this product, for the price I thought it would be high standards…
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 1, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com