The first one we bought went bad just before one year. Thermostat could not regulate properly during baking times. I was only able to get a replacement of the same model but I would not have chosen the same one. Hopefully the new one doesn’t go bad in a year also. Fingers crossed.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 26, 2022
Thank you for your review and feedback. We are sorry to hear of your experience with your oven. Thank you for allowing us to assist in resolving the issue. Please don't hesitate to reach out should future questions or issues arise. We're always happy to see how we might help.
The oven is a pleasure to use. I vastly prefer it to the wall oven, as it heats more quickly and consistently making baking effortless. Toasting bread is one of life's small pleasures. I'd buy this again in a heartbeat if ours broke - and after 9 years of several-times-a-day use/abuse ours finally did - and so I indeed bought one, and have renewed my appreciation for this most loyal of family members.
Love this countertop oven!!! We use it all the time. You don’t have to heat up your big oven and kitchen with this useful piece of equipment. Cooks pizzas, cookies, casseroles, toast & more. Breville customer service is excellent. Thank for a great product & customer service!!