Customer reviews from lg.com
LG - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
7
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
5
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for LG - 43" Class (42.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5
Nice TV
on December 31, 2024
Posted by: LG TV Feet
[This review was collected as part of a promotion.] Never had any problem with this TV, daughter used it for years, then went to my grandson for a year.
However, grandson got a new TV for Christmas, this one is still fine, trying to sell it but need the feet for it, we do not have anymore. Could anyone please tell me where I can order or purchase those or the part number please? No one will buy it without the feet. ☹️
However, grandson got a new TV for Christmas, this one is still fine, trying to sell it but need the feet for it, we do not have anymore. Could anyone please tell me where I can order or purchase those or the part number please? No one will buy it without the feet. ☹️
Response from lg.comBy LG Digital Care Team, March 7, 2025
We love hearing how your LG TV has been a part of your family for years! 😊 If you’re looking for replacement feet, you’re in luck! You can grab the Left Leg (AAN75349305) [https://lgparts.com/products/aan75349305] and the Right Leg (AAN75349306) [https://lgparts.com/products/aan75349306] from LG Parts. That way, your TV will be all set for its next home! If you need any help or want to share more with us, we're always available to chat on social media @LGUSSupport! *Joseph
Written by a customer while visiting lg.com
Posted by: marcia69
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV about a month ago because I have one in my bedroom, this one is a replacement for the one in the Livingroom which still worked great we just wanted a bigger one! LOVE IT!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor quality
on July 31, 2020
Posted by: LSUPAT
from Edmond, OK
[This review was collected as part of a promotion.] Used for about 18 months and the picture went black. I still have sound so I believe it is the main motherboard which to get repaired cost more than the TV. I can’t seem to locate a replacement motherboard to do it myself.
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2020
For information on purchasing a motherboard, you can contact Encompass parts distributors. Encompass Supply Chain (855-371-0084); www.encompass.com. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Disappointed
on June 28, 2019
Posted by: BRI53
from Long Island, NY
[This review was collected as part of a promotion.] I bought this TV in Feb. 2016 and the screen has now had a blue tint to it for months. I just discovered recently that this happens due to a faulty led component built into LGs brand and has been getting progressively worse as I continue to watch it. I did not think that I'd have to entertain getting another TV but it seems I will have to break down and get one because it is not pleasant to watch the TV in its current state. I will not be purchasing an LG.. Unfortunately.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
4
Response from lg.comBy Chris, Customer Service, June 28, 2019
Thank you for your review of this LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together. ^CP
Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Again, thank you for sharing your feedback about your TV and we hope to help you get this resolved together. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
ALL HDMI PORTS BROKE WITHIN 2 YEARS
on November 2, 2018
Posted by: natedoggydogg
from iowa city, ia
[This review was collected as part of a promotion.] I bought this a couple years ago , hardley ever use it and all the hdmi ports just broke today. Nothing but static when the tv turns on...adult owned, always took good care of it. Did google searches and this is a very widespread problem apparently...won't be buying an LG tv again unless they see this and decide to make things right, which i'm not counting on...
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy CS , Social Media , November 6, 2018
I would be more than happy to explore repair options available to you. To know you've had to deal with this difficulty and hardly ever use the unit is discomforting to hear. I want to help meet the overall goal in making you a happy customer. If you will please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-793-8896. I would be more than happy to help accommodate you better thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
4
Picture temperature is often cool(blue colour is p
on January 27, 2018
Posted by: Abc_aranmula
from India,kerala
[This review was collected as part of a promotion.] After few months I bought ,the screen colour is more bluish ,but clarity is excellent. The picture temp remains cool(blue)even I set it to warm.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Broken after two years of very little use.
on January 5, 2018
Posted by: indi65
from Mexico City
The features of this TV are great, good picture quality, etc. But suddenly the screen stuck on the welcome LG logo sign, and it turns out we have to replace the mainboard. Very expensive! Almost half the price of the TV, I don't think is worth it.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, January 6, 2018
Oh no! I am sad to hear about your ill-fated TV experience. It sounds like we'll need to walk through some troubleshooting for your TV. If you have not already, please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA so we can help you with this. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
LG 4 K UHR 55 smart TV
on December 10, 2017
Posted by: Sting Ray
[This review was collected as part of a promotion.] The whole picture is not sharp in contrast. Quality of picture is hard to adjust. Maybe I need technical support.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com