Customer reviews from Samsung US
Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Average customer rating
4.7
(4,767 Reviews)
Rating breakdown 4,767 reviews
5 Stars
3,665
4 Stars
831
3 Stars
148
2 Stars
66
1 Star
57
95%of customers recommend this product.
(
4,478 out of
4,714)
Customer Reviews for Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Customer Rating
2
Good, unless you're going to use it with Sprint
on February 21, 2015
Posted by: DocKen
from Norfolk, VA
Expertise:Intermediate
Let me say overall I like the phone. My only bad experience has been with the LTE/Spark service on Sprint where I'm using the phone. It will not hold an LTE/Spark signal. Once it drops to 3g, you'll have to reboot the phone to be back on LTE. Not sure why, have been back to the Sprint store, tried resets, even exchanged the phone for a new one, and it's still not working. Hard to beleive that I got 2 in a bad batch, so I'm going to have to chalk it up to a problem between Sprint's Network and Samsung's Radios. I've had the phone now for 2 weeks, and still not resolved. When it is, I'll update the review and score, but until then I have to live on 3G or WiFI. Certainly not worth the phone or monthly costs right now.
Your Carrier may vary. Suggest you do a search for Note 4 LTE issues Sprint or for your carrier. None of the reviews talked about this, and until I searched for the issues I didn't know about them. Wish I would have. I might have gone a different route, maybe not.
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations, poor sprint lte service
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone!!!
on December 28, 2016
Posted by: MetalMike2112
from Fayetteville, GA, USA
Expertise:Intermediate
The Best Smart Phone Ever! Has removable battery which is how it should be! Has micro SD slot which should be on every device! Please Samsung, bring back the removable battery WITH SD Card slot!!!
Pros: Bright display, Realistic color, Lightweight, removable battery, micro sd
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
reception quality
on October 23, 2014
Posted by: stacysstuff621
Expertise:Intermediate
We live in a small town approximately 25 miles for a large city. The problem is reception all my other phones worked perfectly .no missed calls or messages .this thing needs to go away!
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
This product is a piece of junk with a 32 bit internal memory so stupid
on October 6, 2014
Posted by: line2la
from Los Angeles, CA, USA
Expertise:Intermediate
you have 1000 bells and whistles and you can run it better and faster with a 64 bit you can't run them with a 32 bit its so slow and will drain your battery.,
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is JUNK
on February 5, 2015
Posted by: RedneckSweetie79
from Saint Cloud, FL, USA
Expertise:Intermediate
I switched from the iPhone to the samsung note4 and I'm not satisfied. The phone doesn't work properly. I'm legally blind and have to use the talkback app and you are supposed to have to double tap everything to select it, but my phone just selects anything because my finger touches the screen. Now I've had my phone for about a month and a half, bought it with an otter box cover to protect it and I have dropped on a carpeted floor and the screen has shattered. To me that is poor quality. I had the iPhone for 3 years and had the same otter box case on it and dropped it several times and never even cracked the screen. I'm completely dissatisfied with this new samsung phone... I will never buy this low quality phone again
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
want screen resolution very big
on October 19, 2014
Posted by: wase
well this time i disappoint with samsung because of screen resolution so but i expect to samsung galaxy note 5 this is my humble request to samsung to make samsung galaxy note 5 screen resolution of 6.5'' ok please
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
gps has major issues
on December 3, 2014
Posted by: cutrer
from ms
The gps has had a lot of problems staying locked.
When u move it doesn't keep a lock on u
When u move it doesn't keep a lock on u
Pros: Bright display, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dropped Phone 1 time.. Screen went black and won't work.
on December 28, 2014
Posted by: Kevin3402
from Alabama, USA
Expertise:Expert
Overall, I love this phone.
My complaint is that my 6 year old had it and dropped it [2 month old phone] from about 18inches on a hardwood floor. The screen will not come back on. The phone will power up, but no display. There are no cracks and no damage. The phone was in an Otter Box Commuter series case. Landed flat on it's back.. which one would think is the most survivable position that a phone could land and still work.
Needless to say, I am very disappointed due to I watched durability test by Samsung on the phone, an it did not live up to these test. This was the first drop of this phone and it did not survive. My Iphones always survived these type of drops. Needless to say. It looks like I will be out a lot of money to get this repaired.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, bad duribilty
Features
4
Performance
4
Design
1
Value
4
Written by a customer while visiting Samsung US