Customer reviews from Samsung US
Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Average customer rating
4.7
(4,767 Reviews)
Rating breakdown 4,767 reviews
5 Stars
3,665
4 Stars
831
3 Stars
148
2 Stars
66
1 Star
57
95%of customers recommend this product.
(
4,478 out of
4,714)
Customer Reviews for Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Customer Rating
3
Released TOO Soon
on October 20, 2014
Posted by: getitsoon
from Tampa, Fl
Expertise:Expert
Let me begin by saying I'm a long time Note user. I've had the original Phablet and was hooked, but after having my Note 4 for a little less than a week; I just want to let other Note 3 users know that this one is not ready for the public. While there have been several improvements over its predecessor i.e the screen quality and storage capacity, the interface is HORRIBLE. Gone is the menu option, replaced by 'running app' ala Apple, and the video and music players are sorely need the menu options as does several apps. The video player lacks a recently played feature and the music player lacks the old 'edit' feature too. If anyone is seriously considering getting a Note 4, I'd say 1) if you are a Note 3 user you may be disappointed, Unless you are comfortable with Galaxy S 5 interface. 2) A lot of your previous apps may not work on the 4.4.4 version.
While I commend Samsung for given us a VERY nice screen with lots of options, removing the menu feature was a bit far reaching for this endeavor.
Finally; if your a Note 3 user you'll be saddened to know that Samsung has went back to the single USB 2.0 connection vice the USB 3.0 sata connection. while that means that there are now many generic plugs that'll work the transfer and recharging times have increased despite the advertisements that suggest otherwise. The proof of this is when charging both my Galaxy Notes via a Samsung plug and issued cable; my Note 3 charged to 100 percent in almost half the time.
In conclusion I hate to admit but unless Android version 5.0 improves these flaws, Samsung may have just lost a long time user.
While I commend Samsung for given us a VERY nice screen with lots of options, removing the menu feature was a bit far reaching for this endeavor.
Finally; if your a Note 3 user you'll be saddened to know that Samsung has went back to the single USB 2.0 connection vice the USB 3.0 sata connection. while that means that there are now many generic plugs that'll work the transfer and recharging times have increased despite the advertisements that suggest otherwise. The proof of this is when charging both my Galaxy Notes via a Samsung plug and issued cable; my Note 3 charged to 100 percent in almost half the time.
In conclusion I hate to admit but unless Android version 5.0 improves these flaws, Samsung may have just lost a long time user.
Pros: Bright display, Realistic color, storage capacity
Cons: Did not meet expectations, menu interface, installed apps, return to single usb port
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone except for the locked bootloader
on December 31, 2014
Posted by: brujito
Expertise:Expert
Can't recommend this phone...without root it's useless.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
not all video/audio format supported
on October 25, 2014
Posted by: pgchang
from Princeton, NJ, USA
Expertise:Intermediate
Hi!
I think it may have to do with Android not Samsung phone itself.
My galaxynote 4 can't play certain video files that my galaxy note 2 or galaxy tab can play.
and that's very annoying thing because playing video file on long flight is very important feature to consider. I know there is other player can play video file without any issues, but i like to play video player comes with android OS.
Anyway, I am very disappointed to find out that not all my video files can be played by note 4 and hope this can be fixed soon.
I think it may have to do with Android not Samsung phone itself.
My galaxynote 4 can't play certain video files that my galaxy note 2 or galaxy tab can play.
and that's very annoying thing because playing video file on long flight is very important feature to consider. I know there is other player can play video file without any issues, but i like to play video player comes with android OS.
Anyway, I am very disappointed to find out that not all my video files can be played by note 4 and hope this can be fixed soon.
Pros: Lightweight
Cons: video player issue
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This needs to have Adobe flash!
on September 15, 2014
Posted by: AvidUs3r
Expertise:Expert
There is a lot of what I and I know many others that use programs that require adobe flash player. If this and my current Note 3 had it, I wouldn't need any other device.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: no adobe flash player
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
LOOSING DATA
on December 15, 2014
Posted by: WIGGY1245
from Waynesville, MO, USA
Expertise:Beginner
Because the cell did not recognize my finger print and Verizon giving many different codes, I could not sign in after 10 times, so Verizon shut down my cell, lost ALL OF MY DATA!
I purchased my cell on November 28, 2014. While downloading data, some how Verizon machine malfunction and lost ALL OF CONTACTS! This was December 11, 2014. It wasn even 2 weeks and data lost!
Very unhappy with the Galaxy Note 4
Pros: Built-in speakers, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
First Note
on October 23, 2014
Posted by: SirVAr
from Colona, IL, USA
Expertise:Intermediate
This is my first note coming from S4, S3, and original slide galaxy. the larger screen is bigger in my hand, but not too big. just got it and love it!
Pros: Bright display, awesome screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
nice camera an beautiful display
on October 27, 2014
Posted by: alister
from Kodiak Alaska
Expertise:Intermediate
I've been in the note family since day one I missed the note 2 in updating but have owned all the 3 versions an the 4 is just the best.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply The Best
on November 2, 2014
Posted by: TwilightStorm
from Wylie, TX, USA
This is simply the best phone I had yet. I love everything about it. So much to learn and take advantage of. I can't wait to play and learn more.
Pros: Bright display, Realistic color, Lightweight
Cons: missing some older useful features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US