Customer reviews from Samsung US
Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Average customer rating
4.7
(4,767 Reviews)
Rating breakdown 4,767 reviews
5 Stars
3,665
4 Stars
831
3 Stars
148
2 Stars
66
1 Star
57
95%of customers recommend this product.
(
4,478 out of
4,714)
Customer Reviews for Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Customer Rating
5
Best Phone I Ever Had
on March 31, 2017
Posted by: TAPG
from Indianapolis, IN, USA
So this is coming from someone relatively new to smartphones. I switched from a phone that still had a full keyboard to a Galaxy Note 2 around 4 years ago. I upgraded to the Note 4 after my 2 years was up because I really liked the S Pen. I know I never used the S Pen to its full potential but it was very handy in writing out my shopping list. I loved being able to change the colors (black background with light blue letters) and scratching off each item as I shopped. I also integrated into the Note series back when "Phablets" were not cool. BUT LOOK HOW FAR WE'VE COME!!! It seems like everyone wants a huge phone now, and now I don't feel so awesome whipping out my big boy. (I'm a woman by the way!) Anyways I've never reviewed a phone before so I'm not sure how else to explain how awesome it was to have. But it was definitely awesome.
My only cons about this phone, are that about a year and a half into having this phone the battery just completely gave up on its own existence. I went from about 6 hours of heavy use to about an hour. AND THAT'S BEING GENEROUS!!! Now I made sure to close out all other apps and stop other apps from running in the background, but with no success. I was even getting stranded an hour from home with no gps except on my dead phone, driving around and wasting gas until I found familiar surroundings. I had a car charger but my usb cord was kind of janky, so no luck there. Also it would die at like 30%, come on Samsung! I finally ordered a new battery and thankfully all my problems with battery issues have been solved. My second complaint is that sometimes the screen will freeze. This might be my fault since I am a heavy phone user playing a ton of games on my phone all day long. I've tried switching more things over to my SD card but that hasn't really helped. I know I could probably watch a video on how to fix it but meh. All in all it hasn't really been a big issue but it is annoying when it randomly happens.
My only cons about this phone, are that about a year and a half into having this phone the battery just completely gave up on its own existence. I went from about 6 hours of heavy use to about an hour. AND THAT'S BEING GENEROUS!!! Now I made sure to close out all other apps and stop other apps from running in the background, but with no success. I was even getting stranded an hour from home with no gps except on my dead phone, driving around and wasting gas until I found familiar surroundings. I had a car charger but my usb cord was kind of janky, so no luck there. Also it would die at like 30%, come on Samsung! I finally ordered a new battery and thankfully all my problems with battery issues have been solved. My second complaint is that sometimes the screen will freeze. This might be my fault since I am a heavy phone user playing a ton of games on my phone all day long. I've tried switching more things over to my SD card but that hasn't really helped. I know I could probably watch a video on how to fix it but meh. All in all it hasn't really been a big issue but it is annoying when it randomly happens.
I'm almost sad to be giving this phone up for an S8+ (already pre-ordered YAY!) especially since it doesn't have the S pen. I guess I'll live but Samsung I want you to know if you're reading this, I was really looking forward to the Note 7. I'm still loyal to the brand, because hey we all make mistakes sometimes. But PLEASE come out with a Note 8 or something new with a S pen. I'm going to miss it so much especially since it gave me an advantage in some game apps, heh heh.
Hope this review helped someone out there.
Pros: Bright display, Realistic color, Durable
Cons: battery, screen freezing occasionally
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
bad quality
on April 18, 2017
Posted by: Anonymous
Expertise:Intermediate
it is very good and pretends very good quality in the starting months of usage, later it becomes too slow processing it automatically turns off while usage, very poor for gaming.
Pros: Bright display, Realistic color, Lightweight
Cons: Too big, Did not meet expectations, Not high def, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
My Faithful note 4
on May 10, 2017
Posted by: THSRVT
from Newport News, VA, USA
Expertise:Expert
This phone is my mobile office. As a real-estate agent, I am always on the go. It has not failed me yet, why i wait for the new Note brand, whichever it may be. But, i use my stylus daily. Love the cut and paste features. I have the app cam scanner, which is helps me tremendously. I have only replaced my battery once. I talk about this phone so much, my daughter traded her love for the IPhone to get the note 4. LOVE my Note..i just hooked it up seamlessly with my new Samsung gear S3 smart watch.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, multi-tasking monster
Cons: speaker needs improvement
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice device
on May 11, 2017
Posted by: WaltG74PJ12
from Nashville, TN
Expertise:Intermediate
I use to love my Samsung Galaxy s4 & said i would never upgrade, but I'm glad I did because the screen is not only bigger but it is a better phone. But I will never change from Samsung period. I don't care how many iPhones they released they just have nothing on android or samsung as far as I'm concerned
Pros: Bright display, Durable, Inexpensive, Built-in speakers
Cons: Not high def
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
I love the screen
on May 22, 2017
Posted by: Agrim12
from Laredo, Tx
Expertise:Intermediate
Does not charge complety and as soon as i use it, it powers off.
Pros: Bright display, Realistic color, Durable, Lightweight
Cons: wonderful
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery issues
on May 30, 2017
Posted by: Mumar1
I love the phone, but having problems with it going from 60% to 0% in an instant and then shuts down. When I plug into the charger, it shows 60% charged. Not sure if it is the battery or something else.
Pros: Realistic color, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great smartphone
on June 14, 2017
Posted by: Sumit84ky
from Atlanta, GA, USA
Expertise:Intermediate
I have been using is just a little over 2 years now.
Very nice and clean and easy to use.
Only using is the battery sometimes get hot.
I just restart the phone open the back cover and issue resolved.
Very nice and clean and easy to use.
Only using is the battery sometimes get hot.
I just restart the phone open the back cover and issue resolved.
Pros: Durable, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still working.
on July 7, 2017
Posted by: ProFlux1
from Sothern Cali
Expertise:Expert
Had this phone for over 2 years. Only had to change the battery twice. Still runs good with any app and it seems to handle all the updates. I have dropped this phone many times without a case and with a case. I'm a field tech and having the S pen for storing quick data is awesome. Its a great phone with plenty of features. The menu is real deep full of customizations.
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US