Customer reviews from Samsung US
Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Average customer rating
4.7 out of 5
4.7
(4,767 Reviews)
Open Ratings Snapshot
Rating breakdown 4,767 reviews
5 Stars
3,665
4 Stars
831
3 Stars
148
2 Stars
66
1 Star
57
95%of customers recommend this product. 
(
4,478 out of 4,714
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
The note 4 is a great phone and the expandable memory is the reason i love this phone.
on April 27, 2016
Posted by: Rajrabbit
from Rotterdam NY
Expertise:Expert
I love this phone because it has expandable memory, IR blaster a great screen resolution and also a great camera I'm looking forward to the Note 6 hopefully it will have an expandable memory and I will definitely upgrade.
Pros: Bright display, Built-in speakers, Durable, Lightweight, expandable memory, stylus pen
Cons: camera sometimes has problems focusing.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very relevant phone to future design
on April 27, 2016
Posted by: JustPlainCarpe
from Carmel, IN, USA
Expertise:Expert
The reason I chose the Note 4 over the Note 5 in a recent upgrade from the Note 3 (and previously 2) was the removable back with expandable memory and a battery that could be replaced. It does allow you to use the Android Pay option securely and hopefully this piece of product design will not be lost on future generations of the Note. Expandable memory is a key piece of why this phone is a key measure ahead of its competitors. Adding 128gb in a MicroSD card eliminates some of the near-term shortcomings of the cloud environment that has not yet perfected quick transfer rates and infinite free storage in many service offerings. That's why this phone was ahead of its time before we ever knew why.
Pros: Realistic color, Bright display, Built-in speakers, Durable, expandable memory, battery can be replaced
Cons: late to receive os updates
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on May 7, 2016
Posted by: rangergal
from Fort Payne, AL, USA
Expertise:Beginner
I just "graduated" from a Note 1 to this 4....and I love it. Wow! I didn't know how slow and sad my other phone was until I got this one. I still like the old one but I couldn't download more apps and the charging port got to the point I could no longer charge. I still love the fact that I can change out batteries for the days I'm in the field and can't charge. The only semi-negative comment is I wish the battery last more than a day...with use. However, on standby with WIFI on, it lasts about 3 days. Regardless, it's still better battery life than the old phone because I had to sometimes have two extra batteries with me for a long day/evening of work. I will buy extra batteries for this one but I am sooo happy with it! With a 32 gb SD and phone, I am set!
No regrets!
Pros: Inexpensive, Realistic color, Bright display, Lightweight, fast processing
Cons: needs more batt life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Almost Great
on May 9, 2016
Posted by: ZyrLyn
from Denver, CO
Expertise:Expert
I was excited when I bought this phone, but feel that it didn't live up to the hype. I like the stylus, I like the screen size, and I like Samsung products.
The great disappointment is the horribly short range of the blue tooth signal. You may get about 10 ft of quality signal, then it goes to garbage very quickly as you get any farther out. Normal blue tooth range should be about 30 ft. You will find many reviews backing this up.
This phone also will get to about 20% battery life, pop up a warning, then immediately shut down. This has been a constant problem for some time.
Lastly, nearly all of the preloaded apps are garbage (and as usual, you can't remove them). They take up space, and unless you set them to be deactivated, they will automatically update and cost you data and bandwidth.
Aside from those problems, the phone has been decent.
If Samsung brought their blue tooth up to standard, improved the OS and the battery, and either removed the junk apps or allowed them to be removed, this phone would be an easy 5 stars.
Pros: Bright display
Cons: Did not meet expectations, horrible blue tooth
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone runs hot
on May 12, 2016
Posted by: Mareric6470
Phone constantly runs hot. Pen gets lost easily no
Pros: Realistic color, Bright display, Built-in speakers, big screen
Cons: Did not meet expectations, battery life, runs hot
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved my 4 that's why I have a 5
on May 20, 2016
Posted by: Anonymous
from Salt Lake City, UT, USA
Expertise:Expert
Thank you for making one of the best phones on the market. I didn't feel like even after a year and a half that it couldn't handle the newer technology!
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved my 4 that's why I have a 5
on May 20, 2016
Posted by: Anonymous
from Salt Lake City, UT, USA
Expertise:Expert
One of the best phones on the market and can handle today's technology
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, ir
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So much better than any iPhone
on May 24, 2016
Posted by: Ckeller88
from Long Island, NY
Expertise:Intermediate
The public needs to open their eyes and get off this iPhone obsession and start to get Galaxy Notes. I love my note 4 and everything about it. It's design is beautiful as well.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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