Customer reviews from Samsung US
Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Average customer rating
4.7 out of 5
4.7
(4,767 Reviews)
Open Ratings Snapshot
Rating breakdown 4,767 reviews
5 Stars
3,665
4 Stars
831
3 Stars
148
2 Stars
66
1 Star
57
95%of customers recommend this product. 
(
4,478 out of 4,714
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Best phone
on June 8, 2015
Posted by: New2shop
from Orlando
Expertise:Intermediate
Great phone features and easy to use. Best phone on the market, I love mynew phone. The shipping was a bit delayed because of hihgh demand for the phone, but worth the wait.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
World's Best
on June 8, 2015
Posted by: Seawa336
from Yacolt, Washington
Expertise:Intermediate
Best in the world is the Note 4. Outstanding for phone features, taking notes, and taking photos. This phone has every feature imaginable! Absolutely Awesome!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible Execution
on June 8, 2015
Posted by: nefmaimi
Expertise:Expert
Two problems with this phone wipe out any benefits. I had a Galaxy 3 which was okay and a 5 which was slightly better. The Note 4 is a giant MISS.
First, the battery drains like a bathtub with no stopper. A full charge is gone by mid-day with virtually no use. Cannot turn off what apps are draining the phone. Replaced the factory battery which overheats like crazy with a higher capacity battery and the phone still drains way too quickly.
Second, the volume button is placed on the wrong side of the phone. If you are right-handed get accustomed to the fact that you will inadvertently shut off the phone volume and miss all of your calls. No matter what kind of case I put on the phone the volume button gets shut off. This did not happen with earlier renditions of the Galaxy phones.
This one is a major loser. I will be changing mny plan just to get rid of it. Love Android. Hate Samsung.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy note 4 is awesome
on June 8, 2015
Posted by: ridged1989
from muskegon,mi
Expertise:Intermediate
I love how big and how easy it is to use. I love what I am capable to do with this phone
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Note 4 is a pretty awesome phone!!
on June 8, 2015
Posted by: GodsDaughter
from Nolanville, TX
Expertise:Intermediate
I've had this phone since it first came out. I wanted to try something new since I always had an iPhone. I am extremely pleased with the phone. Perfect size, screen resolution is great, the speaker quality is good when you are talking on the phone and speakerphone, easy to type, lots of features. Very pleased with this phone. Every time I had an issue they would do everything they could to help me out. I had a few technical issues but they replaced my phone since I had insurance. I would definitely recommend the Note 4 to my family and friends.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: dropped calls, issues with data usage and downloading
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the note
on June 8, 2015
Posted by: lanaeashlie
from High Ridge, MO
Expertise:Intermediate
The size and camera are near perfect. My phone does freeze with the nerve update though.
Pros: Bright display, Durable
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note 4 awesome
on June 8, 2015
Posted by: campercraig
from Phoenix, AZ, USA
I love my Note 4 and the only reason I gave it a 3 on value is because we all would like our phones less expensive. Lol.
I had a Note 2 before this and wow what a difference they have made to upgrade this phone I love it.
brought my wife a S6 Samsung is awesome
craig
Pros: Built-in speakers, Bright display, Durable, Realistic color, camera super
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new upgrade
on June 8, 2015
Posted by: Neurophobic
from Baltimore MD
Expertise:Expert
I would recommend this model. This is better than the 3.the battery life and graphics is so crisp. I love the interface and ease of use.
Pros: Bright display, Durable, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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