Customer reviews from Samsung US
Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Average customer rating
4.7 out of 5
4.7
(4,767 Reviews)
Open Ratings Snapshot
Rating breakdown 4,767 reviews
5 Stars
3,665
4 Stars
831
3 Stars
148
2 Stars
66
1 Star
57
95%of customers recommend this product. 
(
4,478 out of 4,714
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Note 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Still a great phone!
on November 29, 2016
Posted by: BarbequeGuy
I hung on to my Galaxy S4 for 3 years (that phone was great). I wanted to try a larger screen but didn't want to take the financial plunge on the newest Note. Removeable battery and a micro SD slot are also important to me, so the Note 4 was the right choice. The size is not for everyone (it is large in the hand/pocket). I like the larger size, and the screen resolution and color are outstanding. Mine upgraded to Android 6.0.1 (not sure how much longer they will update it - I'm with AT&T). Recognized a 128GB micro SD card (Spec only commit to recognizing a 64GB). VEry impressed with the Note 4.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good looking
on December 6, 2016
Posted by: fmoo
I got this phone about 2 years ago, and the first year it was pretty great. However, the more you use it and the features it has, the slower it gets and the more issues that start to crop up. Having to factory reset in order to have better performance for a device is not ideal at all.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, slow
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note 4, perfect for business use and home use
on December 9, 2016
Posted by: Note4lyfe99
from Dallas, TX, USA
Expertise:Expert
The note 4 is fantastic at being a business phone and it has the performance needed for the most demanding games.
Pros: Bright display, Durable, Lightweight, Built-in speakers, removable battery, ir blaster
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My note
on January 2, 2017
Posted by: thequeenifnewyork
from Ft lauderdale fl
Expertise:Expert
This is the best phone ever. I can't wait for the note 8
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Note
on January 4, 2017
Posted by: sr23129
from Orange County, CA
Expertise:Intermediate
I absolutely love the Note product. My Note 4 has provided quality in all elements needed for my business; Camera, processing speed, and functionality. All are exceptional.
I'm still waiting for the Note 8. Please hurry!
Steve
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery
on February 3, 2017
Posted by: Aespruill1011
from Indianapolis in
BATTERY LIFE SUCKS. It constantly over heats and the battery never makes it to 0% sometimes it dies at 32% sometime 15%.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than the note 2
on November 26, 2017
Posted by: Jonbass01
from Raleigh NC
Expertise:Intermediate
Love the product. Stock battery seems to overheat when charging.Bought replacement battery. Other than that no complaints. Love the fact that I can add sd card and change the battery.
Love the new s pen fearures. Very responsive screen. Overall I wouldn't want anything else. Best smart phone I have ever owned.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
Cons: bad stock battery. overheats when charging.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phones for mobile challenged folks,like me!
on January 30, 2018
Posted by: JohnnieUtah
from Longview, TX, USA
Expertise:Beginner
I LOVE THIS PHONE!! I had one for 2 and a half years before i upgraded to the S8+. Now i cannot wait to go back.Im not very tech savvy but i was able to do amazing things with the Note 4 adn breezed right through anything i needed/wanted to do.At first,I was bothered by the width of it but by the time i got the 8+,it felt foreign to my hands and I yearned for my Note 4
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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