Customer reviews from lg.com
LG - 55" Class (54-5/8" Diag.) - LED - 1080p - HDTV
Average customer rating
4.6
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
76
4 Stars
20
3 Stars
3
2 Stars
1
1 Star
4
92%of customers recommend this product.
(
96 out of
104)
Customer Reviews for LG - 55" Class (54-5/8" Diag.) - LED - 1080p - HDTV
Customer Rating
3
Great picture
on February 3, 2015
Posted by: Donna22
from Kankakee, IL, USA
Great picture, but the sound could be louder. At the highest level, it's not that loud.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Set
on February 7, 2015
Posted by: krgmd
from Maryland, usa
Nice picture, good controls from remote. easy to set up and use.
Wish list for tv...
1> controls (off/on, volumn, channel, menu) on the tv in case the remote fails
2> Audio out to allow for sound bar or other audio accessories
Wish list for tv...
1> controls (off/on, volumn, channel, menu) on the tv in case the remote fails
2> Audio out to allow for sound bar or other audio accessories
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
55 lg 1080p
on April 11, 2015
Posted by: Anonymous
from Buffalo, NY, USA
I love the TV, except for the sound i have to turn it all the way up to 30 in order to get a good sound..
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture and energy efficient!
on September 7, 2015
Posted by: Jack Straw
from Portland, ME, United States
I purchased this as a second tv for my home. I already have a LG Plasma 50" that is to die for and was surprised by the quality of picture this TV has! Just a stunning picture after I calibrated everything. And also, the tuner that brings in the channels is very effective and brings in programming without the use of an antenna amplifier so I can tell its quality through and through. After the TV goes through its warmup and break in period, you just cant ask for better. In all, its energy efficient, beautiful big picture which is 1080 resolution which means less strain on your eyes and the channel tuner holds on to the channel. I cant ask for anything more!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Good TV
on July 23, 2017
Posted by: cassie123
from New Jersey, United States
[This review was collected as part of a promotion.] Good performance. Worth the purchase. Will recommend.
Pros: Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not at all impressed
on June 10, 2020
Posted by: bobtro
from Andover
bought this less than 2 years ago and all the HDMI ports stopped working.
So I bought HDMI to Component cables .
So now the unit stops listening to the remote . what a piece of junk
So I bought HDMI to Component cables .
So now the unit stops listening to the remote . what a piece of junk
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^VCV, LGE Social Media, September 28, 2020
We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
1
Flashing off and on
on January 6, 2020
Posted by: LG55MAD
from California
[This review was collected as part of a promotion.] Received as Christmas gift 12/24/2014 now 01/06/2020 TV is flashing off and on. From all the complaints of the same issue I would say this is a defect and LG should repair at no cost. LG are you listening to your customers!
No, I would not recommend this to a friend.
Response from lg.comBy Chris, Customer Service, January 7, 2020
We are so sorry you are experiencing this issue with the picture flickering on and off as well as issues with the sound. To troubleshoot, check out the following help library article: http://www.lg.com/us/support/product-help/CT10000018-1434731395168-flickering-video#links-title Should you need assistance, do not hesitate to connect with us directly by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com
Customer Rating
3
Great TV with some exceptions
on January 5, 2015
Posted by: EliteBlkNinja
from Denver, CO, USA
The picture is great on this. I still need to work with the settings to get it just right though. It's not a smart TV, so that's why I gave it a low feature rating. I knew that before I bought it. My biggest issue it the volume. I notice very little change from about 23 to 70 in how loud it is. Maybe a way to get you to buy a sound bar? IDK. At 60fps it works for my video gaming and movie watching.
Pros: Performance, Quality, volume
I would recommend this to a friend!
Quality
3
Features
1
Value
4
Written by a customer while visiting lg.com