Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
4.5
(109 Reviews)
Rating breakdown 109 reviews
5 Stars
77
4 Stars
19
3 Stars
6
2 Stars
1
1 Star
6
92%of customers recommend this product.
(
97 out of
105)
Customer Reviews for KitchenAid - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
5
Amazing!
on January 24, 2023
Posted by: CMarieK
from West Virginia
I bought this for our kitchen remodel in July. In all honesty, I got it for the design aspect that I was going for and I am glad I did. My contractor said it was the best range hood he has ever installed. The quality is impeccable and the exhaust fan is powerful enough to suck up a small child…just kidding.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stylish Design, Works Well
on March 24, 2022
Posted by: GCAtl
[This review was collected as part of a promotion.] I purchased this range hood for a recent kitchen remodel. I liked that this model looked more modern than others from KitchenAid because the bottom part is flat and not domed. I got the recirculating kit because it would have been too expensive to vent up to the roof, but so far it's working much better than the fan that was under my old microwave that was over the range. The lights are bright white in front, and pressing the button a second time turns on a softer light in the back that seems like a night light. The highest fan setting is a little loud, but the lowest setting is quiet and works well enough for everything I've cooked so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stay Away from KitchenAid
on April 7, 2016
Posted by: SC
from Toronto
Verified Purchase:No
[This review was collected as part of a promotion.] Unit was defective out of the box and they would not replace the unit. It took a service call for them to tell me they have to order the replacement motor and it would take an additional week and another service call to repair. I will never buy Kitchen Aid again. I am also experiencing an issue with my new range too. Very disappointing. If you are contemplating getting KitchenAid appliances I would highly recommend against it.
I would recommend this to a friend!
Response from kitchenaid.comBy September 26, 2017
Hi there. We're very sorry about your hood and want you to be 100% satisfied with your purchase. If you'd like to speak to our customer service team, please call 1-800-807-6777. Thanks.
Written by a customer while visiting kitchenaid.com
Posted by: Bigandgigi
from Collierville, Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a nice vent hood. It's attractive (more on that later), quiet and works well. The lights are attractive, bright and useful and I love the automatic part that turns it off and on when needed. I had a much more expensive vent hood but I truly like this one more. Now, about its attractiveness. It came with the Kitchenaid logo on it crooked! I can't look at a crooked logo for the rest of my life! I had to have two service calls to get it replaced and leveled. That was totally unnecessary if there was adequate quality control. Just saying.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Way too easy to scratch.
on January 25, 2018
Posted by: GaulBuilds
from Seattle
Gender:Male
As the title says. As a contractor I have installed hundreds of range hoods and this is by far the least forgiving finish, even for very careful installers.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Care, February 5, 2018
Hi there. We apologize for the inconvenience. To discuss this with our customer care team, please call 1-800-807-6777.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
crapped out after a year of use
on July 28, 2018
Posted by: jay p
from nelson
Gender:Male
We bought this used very lightly, a couple days after the year warranty ran out the blower packed up, boring
No, I would not recommend this to a friend.
Response from kitchenaid.comBy WILSJ35, CA Social Care, July 30, 2018
Hi, jay p. We hate to hear that your hood fan's blower stopped so suddenly. We understand how that would disappointing, especially after only having the appliance for a year. If you could, please send an e-mail to us at canadasocial@kitchenaid.com with the best phone number for contact, your serial number, and the reference number 209345277. We'd appreciate the opportunity to reach out to you and see how we can help. Thank you for sharing your experience with us.
-Jake
-Jake
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective out of the box
on April 10, 2016
Posted by: CCSP
from Toronto
Verified Purchase:No
[This review was collected as part of a promotion.] Unit was defective out of box and Kitchen Aid would not replace it and after the 1st service call I have to wait a week just for the part and then need to have another service call for a repair for a product that was defective right out of the box
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Hi there. We're very sorry to hear about your hood and want you to be 100% satisfied with your purchase. If you would like to be reconnected with customer service, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent! Great features
on February 5, 2018
Posted by: LHK123
from Los Angeles
Gender:Male
[This review was collected as part of a promotion.] This hood replaced a traditional hood. Although there are many great features, it would nice if I could see what the buttons are before I touch them.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com