Customer reviews from BISSELL Homecare
BISSELL - Natural Sweep Upright Sweeper - Stainless Steel
Average customer rating
4
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
139
4 Stars
46
3 Stars
21
2 Stars
16
1 Star
27
80%of customers recommend this product.
(
85 out of
106)
Customer Reviews for BISSELL - Natural Sweep Upright Sweeper - Stainless Steel
Customer Rating
1
Design flaws
on January 20, 2012
Posted by: willy
from Midlothian, VA
Verified Purchase:No
I am comparing this unit to a single brush Bissell "ALL SURFACE" unit I have used for about 15 years and which has worked flawlessly for the entire time. Unfortunatly, Bissell no longer makes this unit or I would buy two. I bought 2 of the "Natural Sweep" units and am returning them both! Problems I see are: 1) Can only be pushed from one side; 2) Dust pan does not lock in open position to facilitate emptying 3) Does not come with a brush comb 4) Dust pans are plastic vs. metal. Not as durable. 5) Drive wheels (for brushes) appear to slip, does not pick up as well 6) Pet hair, rather than being deposited in dust pans, builds up on brushes 7) Too large for my use (width / depth)
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Don't make them like they used to
on December 17, 2024
Posted by: Alisa
from Chattanooga TN
Verified Purchase:No
Used these kind of sweepers years ago and thought this would be perfect for light sweeping on hard floors since vacuum rollers just spit the small stuff around. Couldn't be more disappointed in this sweeper. It's like it's too tall to even reach the floor. Cat litter and kitchen crumbs either don't get touched or get moved around but never actually picked up. I guess it's back to the broom and dustpan. Waste of money.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 30, 2024
Oh no, Alisa! We're sorry you're disappointed. If we can help with your sweeper or recommending a handy sick vacuum, please don't hesitate to contact us at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Total disappointment
on March 3, 2023
Posted by: Peter
from Utah
Verified Purchase:No
[This review was collected as part of a promotion.] They don't make things like they used to. 30 plus year ago I had a floor sweeper and it worked great so I purchased this one thinking it would work as well. Only thing it can pick up is dog and cat hair. I can't believe the design engineers would actually market something so ineffective.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 8, 2023
Sorry you're unhappy with your sweeper, Peter. We will share your feedback with our quality team, but please reach out anytime if we can help at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Very Unhappy
on December 27, 2020
Posted by: PixieNan
from Hampton, GA
Verified Purchase:No
The brushes in this sweeper are way too soft. They do not pickup even small particle and any pet hair is almost impossible to get out of the brushes. It spits out any particles is picks up. I cannot return to the store as it is "used" . I have used Bissell products for over 30 years and this is the first product I am not pleased with. I have a large vacuum and a pet care steamer which I love but this is a real disappointment.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We're sorry to hear your sweeper isn't meeting your needs, but please call us anytime if we can help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love my sweeper!
on May 23, 2022
Posted by: BeeBee
from New Jersey
Verified Purchase:No
[This review was collected as part of a promotion.] I've had my Natural sweeper for many years now. It's wonderful! No cords to mess with, so it's perfect for picking up crumbs or stray popcorn after a late night movie. I have never had a problem with the collection bins being too small or overflowing. I just empty after each use, no big deal. The only complaint I have is hair wrap on the brushes. I have long hair, but on the plus side it picks up hair even on carpeting. Also, I have never had the handle fall off, ever. I put the sweeper together myself, and I have painful psoriatic arthritis in my hands. It's very easy to put together. I use this sweeper on carpeting, hard floor and on wood floors.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
This product was manufactured wrong...The handle did not fit
on September 7, 2020
Posted by: no nickname
from Pgh. Pa
Verified Purchase:No
basic household
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry it was a defective product, but we're happy to replace it for you! Please give us a call at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Kept falling apart
on April 2, 2019
Posted by: MomOf2
from Dallas, TX
Verified Purchase:No
The trim kept falling off. When the trim fell off, the dust tray on the front wouldn't stay shut when using the sweeper. I've owned a more expensive sweeper in the past and it was great, just really heavy. I loved the weight of this one, but I couldn't keep the trim from falling off all the time.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
That's definitely not what we want to have happen! Give us a call and we'd be happy to replace your sweeper, 800-237-7691
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Lightweight,this product is for use on multi-surfaces,w/...
on November 5, 2015
Posted by: Ms.Cosmo
from Knoxville, Iowa
Verified Purchase:No
I received this as a birthday gift&Honestly,I've probably only used it2×'s,because after assembly,I wanted to try it out,so attempted to,but it was So Very Dissapointing to say the least.It was given to me because I've Always been a big,"Hokey"user(another brand of manual sweeper,I owned1,but it ended up missing after I moved),&usually have good luck w/Bissell brand,but this time,No,this item is An Absolute Disappointment,in Every Way Possible!If it hadn't been a gift,I had a receipt&was ok w/being a rude&ungreatful person,I'd Most Definitely take & return it!
Written by a customer while visiting BISSELL Homecare