Customer reviews from Oralb.com
Oral-B - Pulsonic Rechargeable Toothbrush
Average customer rating
3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
3
4 Stars
10
3 Stars
6
2 Stars
3
1 Star
7
42%of customers recommend this product.
(
8 out of
19)
Customer Reviews for Oral-B - Pulsonic Rechargeable Toothbrush
Customer Rating
3
Love the toothbrush, but can't find replacement heads
on August 19, 2014
Posted by: PerennialReviewer
We didn't have trouble finding replacement heads at our supermarket in the beginning, but now we can't find them anywhere. We resorted to buying another model of an Oral-B just to avoid the hassle of hunting online, but I just don't like our new model as much. When we first got the Pulsonic, we actually got compliments from the hygienist on how much cleaner our teeth were! When she asked what we were doing differently, I couldn't believe that I was the one recommending a product to the dental staff--it is that good. So I decided to go back to it, which means having to go online to hunt down the replacement heads. Maybe this would not be an issue if you guys didn't have so many different rechargeable electric toothbrushes. Retailers only have so much shelf space in the stores for the different brushes and all the different replacement heads. For a brief moment, we thought we spotted some replacement heads that would fit, but when we read the back of the package, it specifically mentioned that they do not fit the Pulsonic. This frustration is making me not like your product, which I don't want to do--I want to keep liking it! But truly, you have a bunch of different rechargeable electric toothbrushes--is this necessary? Really?? You should get rid of at least half of them, and focus on improving the quality of the ones that consumers like the most, and then make it convenient for getting replacement heads. I read all the other Pulsonic reviews, and although my toothbrush works fine, I shared a lot of the frustration and agreed with some of the suggestions. So for these reasons, my rating averages out to 3 stars.
Written by a customer while visiting Oralb.com
Customer Rating
1
Won't turn off
on March 4, 2013
Posted by: greeneyedlady
I received this toothbrush from my dentist as part of a dental plan five months ago. While on a trip last week, I noticed that it was getting difficult to turn off. On Friday, the switch quit working all together. We had to let the toothbrush battery completely run down before I could pack it again. It still works now that I have recharged it, but as soon as I take it out of the charger it is running. It can spray all over the place while trying to put toothpaste on it, etc. if I am not careful. This is a disappointing product to fail after such a short time.
No, I would not recommend this to a friend.
Value
1
Performance
1
Written by a customer while visiting Oralb.com
Customer Rating
3
Don't buy this product
on October 28, 2013
Posted by: Wandalina
I bought this product less than one yr ago and it stop working. It's my second product as well which the first one only last 1 yr in a half. It sad because it appears the life expectancy on the rechargeable battery does not go far. I do Luv this product because it's quiet. A the other types are loud and smears the tooth paste right out of your mouth or hands while it's on. The pulsonic does not splatter the toothpaste. It's sad and a shame. Won't be buying a 3rd product for that price.
No, I would not recommend this to a friend.
Value
3
Performance
2
Written by a customer while visiting Oralb.com
Customer Rating
5
Can't find a replacement battery...
on September 3, 2014
Posted by: Chad
Great product and really made a difference on my next dental checkup. I have had the product almost two years now and I can tell that the product is not holding a charge like it once did. I can't seem to find a replacement battery anywhere on the internet. I hate to have to buy a new one but rechargeable batteries are not infinite as we all know.
Written by a customer while visiting Oralb.com
Customer Rating
1
You can't get replacement brushes
on September 27, 2014
Posted by: Disappointed107
My first one quit less than a year in, I had replacement brushes so I bought a second, now the only way to get replacement brushes is to order online. When this one quits I am going with another company in the hopes it's more consumer friendly.
Written by a customer while visiting Oralb.com
Customer Rating
2
Loved it until it started malfunctioning
on March 19, 2013
Posted by: SarLem81
I received this project as a Christmas present in 2011. I loved everything about it and I thought it would last a long time. However, I started having problems with it after a year when it would occasionally refuse to turn off. Unfortunately, a week ago it wouldn't turn on at all. How is this possible? It isn't even a year and a half old yet! It's a shame, because I just bought a bunch of replacement heads for it. This makes it the most expensive manual toothbrush I've ever owned.
No, I would not recommend this to a friend.
Value
1
Performance
2
Written by a customer while visiting Oralb.com
Customer Rating
4
Best toothbrush but failed after 1 year
on June 17, 2012
Posted by: Ruby234
I bought this toothbrush for my wife but it stopped working after a year. I returned it to the pharmacy where I bought it but they refused to exchange it. I didn't bother with it and we ended up trashing it.
I wish it was more reliable because my wife loved it. She always talked about how clean her teeth felt after brushing with it.
I would recommend this to a friend!
Value
1
Performance
5
Written by a customer while visiting Oralb.com
Customer Rating
1
Do not purchase poor value
on July 31, 2012
Posted by: dog lover
I received the Pulsonic as a Christmas present 2.5 years ago. I loved the slim design, it fit perfectly in my hand. After 2.5 years this toothbrush stopped working. I am very disappointed with the life of this product. It appears, with the number of other complaints, that this product has a MAJOR design flaw that Oral B should recognize.
I will NOT RECOMMEND this product to anyone. And WILL NOT purchase another electric Oral B Product.
No, I would not recommend this to a friend.
Value
1
Performance
4
Written by a customer while visiting Oralb.com