Customer reviews from philips.com
Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Average customer rating
4.3
(1,849 Reviews)
Rating breakdown 1,849 reviews
5 Stars
1,121
4 Stars
424
3 Stars
140
2 Stars
81
1 Star
83
87%of customers recommend this product.
(
1,538 out of
1,774)
Customer Reviews for Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Posted by: Norgro
Gender:Male
Verified Purchase:Yes
I like this product because it is lightweight and comfortable to hold. It runs quietly and doesn’t irritate the skin at the base of my neck. I wear a full beard, and the pop-up trimmer keeps the outline of my beard straight. I can shave off stray hairs easily. The whole head disassembles for washing under warm water to keep it clean.
Written by a customer while visiting philips.com
Posted by: beargrin52
Gender:Male
Verified Purchase:Yes
I get a close shave and the price was right. Easy to clean also.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Shave heads are painful.
on January 23, 2021
Posted by: required
Gender:Male
Shave heads are painful... tends to 'grab' the beard rather than cut. I've replace the head and even the replacement has the same performance. Would recommend against.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
the best
on March 11, 2021
Posted by: stephen1169
Gender:Male
i am 70 years old and i can't remember when i did not have a norelco shaver they are the best and last most of the time 10 years till the battery dies and then i get another one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Basic Shaver
on June 12, 2021
Posted by: DrWes
Gender:Male
Good for travel; no worry if it gets lost. OK as a secondary shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , June 14, 2021
Hi there,
thank you for leaving this review. We're sorry to hear that your experience with the 4200 Wet & Dry electric shaver has not been totally positive. It's possible that the shaver has not been giving a close shave because the shaving heads have become dull. Thus, we suggest replacing the shaving heads once a year, if you haven't done so already. The blades might become dull more quickly, however, if you have denser facial hair. For instructions on how to replace the shaving heads, feel free to take a look at the following FAQ page: [ https://philips.to/3cEwqMJ ]. Additionally, you can purchase replacement shaving heads directly from our online shop, here: [ https://philips.to/3vgRAqE ].
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
thank you for leaving this review. We're sorry to hear that your experience with the 4200 Wet & Dry electric shaver has not been totally positive. It's possible that the shaver has not been giving a close shave because the shaving heads have become dull. Thus, we suggest replacing the shaving heads once a year, if you haven't done so already. The blades might become dull more quickly, however, if you have denser facial hair. For instructions on how to replace the shaving heads, feel free to take a look at the following FAQ page: [ https://philips.to/3cEwqMJ ]. Additionally, you can purchase replacement shaving heads directly from our online shop, here: [ https://philips.to/3vgRAqE ].
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Only had the model S7788 a few weeks and it's grea
on December 14, 2022
Posted by: Biker boy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced a twenty year old rotary and prob should have years ago. New one is cordless and holds a charge that easily lasts me a week. Very happy I chose the 7000 series.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
last a lifetime
on September 28, 2023
Posted by: vo1kjm
Gender:Male
i bought 2 phillips razors in a 30 year peroid.. so what does that say about a product.. thr only down side.. do not let anyone else have access to your personal items.. to drop it or damage it.. look after the phillips razor it will last you a lifetime... my replacement was the aquatouch.. again.. a very good buy and a long lasting product.. after 13 years i wanted to buy a new charger.. not that the other one was defective or not functional.. because the cord had showed some sign of wear. the 8505 charger is used in many recent designs and as such somewhat universal to the product line.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
need a little brush to clean hair out of shaver
on February 27, 2024
Posted by: a63vet
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice shaver, would be nice if they would include a little cleaning brush with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com