Customer reviews from philips.com
Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Average customer rating
4.3
(1,849 Reviews)
Rating breakdown 1,849 reviews
5 Stars
1,121
4 Stars
424
3 Stars
140
2 Stars
81
1 Star
83
87%of customers recommend this product.
(
1,538 out of
1,774)
Customer Reviews for Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Posted by: Greyhair83
Gender:Male
Verified Purchase:Yes
I use this product every day and appreciate the ease with which I am able to handle the product due to a physical condition I have in the use of my hands.
Pros: happy with the product
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DM1955
Gender:Male
Verified Purchase:Yes
This shaver is the best Norelco I have had to date and I have been using them for over 40 years. It gives a clean, smooth shave and the battery has a very long life. Being able to clean the shaver under running water is another plus.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: RickyN
Gender:Male
Verified Purchase:Yes
Must use some sort of pre-shave to prevent burn. Does require reshaving areas.
Pros: long battery life-great design and hand feel.
Cons: reshaving
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Fazer
Gender:Male
Verified Purchase:Yes
This is not my first " Philips Remington shaver". I have enjoyed shaving with" Philips Remington" for over 20 years. Its completely up to the individual but it is my firm belief that " Philips Remington" has been around and have done their home work and has a proven product. I'm sold on its slim design.
Thank you Remington
Pros: comfortable easily cleaning never fails, light weight. replaceable heads, longevity.
Cons: free replacment heads, for valid customers. :)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tierrasanta
Gender:Male
Verified Purchase:Yes
I have had many of your shavers over the years. I don't know whether my beard has changed or not, but the shaves just don't seem as close.
Pros: charge lasts a good length of time.
Cons: shave just not close enough.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: kenw
Gender:Male
Verified Purchase:Yes
Product works great, holds a charge,
and cleans up easily
and cleans up easily
Written by a customer while visiting philips.com
Posted by: puck
Gender:Male
Verified Purchase:Yes
This shaver does not give me a complete shave.
It does not remove the hair around my chin or underneath my jaw line.
I have to use a razor to clean up these areas.
It does not remove the hair around my chin or underneath my jaw line.
I have to use a razor to clean up these areas.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, February 19, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. We recommend following a few simple steps below to get the best shaving result from your Norelco shaver.
1. Apply your favorite shaving cream if you’d like, or clean & dry your skin thoroughly before use if you prefer a dry shave.
2. Gently press shaver to skin so the floating heads can follow the contours of your face.
3. Move the shaver in circular motions across the face so to that the shaver can catch hairs growing in all directions. Be sure each shaving head is fully in contact with the skin.
4. If you alternate shaving methods, it may take more time to adjust to our Philips Norelco shaving systems.
If you’re still having trouble, at your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address the issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. We recommend following a few simple steps below to get the best shaving result from your Norelco shaver.
1. Apply your favorite shaving cream if you’d like, or clean & dry your skin thoroughly before use if you prefer a dry shave.
2. Gently press shaver to skin so the floating heads can follow the contours of your face.
3. Move the shaver in circular motions across the face so to that the shaver can catch hairs growing in all directions. Be sure each shaving head is fully in contact with the skin.
4. If you alternate shaving methods, it may take more time to adjust to our Philips Norelco shaving systems.
If you’re still having trouble, at your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address the issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
Written by a customer while visiting philips.com
Posted by: Huskerfan
Gender:Male
Verified Purchase:Yes
A great replacement for one that finally gave out after 7 years.
Pros: great and smooth shave., light weight.
Cons: cover is not very tight and falls off sometimes.
I would recommend this to a friend!
Written by a customer while visiting philips.com