Customer reviews from philips.com
Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Average customer rating
4.3
(1,849 Reviews)
Rating breakdown 1,849 reviews
5 Stars
1,121
4 Stars
424
3 Stars
140
2 Stars
81
1 Star
83
87%of customers recommend this product.
(
1,538 out of
1,774)
Customer Reviews for Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Customer Rating
5
Easy use...easy care
on November 15, 2013
Posted by: SDJD
Gender:Male
This product is very easy to use, keeps a good charge and is wonderful to keep clean.
Pros: wet ot dry use
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: nb47
Gender:Female
Verified Purchase:Yes
My husband's beard is very coarse and it is difficult to get a close shave. We tried this one in hopes that it would be sharper. It does fine, but just not any closer than our old Norelco.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Oosik
Gender:Male
Verified Purchase:Yes
This is the best shaver I've ever used. I use the shaver to shave my entire head and beard. It gives a quick, close shave without burning my skin or any irritation. It has a good shape and is easy to hold which is important when shaving my entire head.
Pros: very close shave
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Burt541
Gender:Male
Verified Purchase:Yes
Perhaps a lock or release button to close would help.
Also the on/off button turned on while in my luggage. The unit was totally dead for my morning shave.
Perhaps a hard travel case would rectify problem.
Perhaps a hard travel case would rectify problem.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Trackster
Gender:Male
Verified Purchase:Yes
I had a similar Philips shaver for several years until it gave up this summer, and find this model to be superior. Easier shave, longer charging time, comfortable to hold. A definite upgrade.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lruby3800
Gender:Male
Verified Purchase:Yes
My first razor quit working after one month, was replaced with a new
razor only to also quit working after about the same time. Will not
recharge battiery. I'm going to corded razor.
razor only to also quit working after about the same time. Will not
recharge battiery. I'm going to corded razor.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, August 24, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: josepha
Gender:Male
Verified Purchase:Yes
great close shave. Massages face and is a pleasure to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sawbuck
Gender:Male
Verified Purchase:Yes
I love how fast and easy it is to shave. This shaver is quiet and smooth.
Pros: fast, easy
Written by a customer while visiting philips.com