Customer reviews from philips.com
Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Average customer rating
4.3
(1,849 Reviews)
Rating breakdown 1,849 reviews
5 Stars
1,121
4 Stars
424
3 Stars
140
2 Stars
81
1 Star
83
87%of customers recommend this product.
(
1,538 out of
1,774)
Customer Reviews for Philips Norelco - PowerTouch Wet and Dry Electric Razor - Black/Blue
Posted by: nerts85
Gender:Male
Verified Purchase:Yes
It light and fits my hand well. The shaver is smooth on my skin. Getting use to the trimmer has taken a little time since my old Norelco had the trimmer on the top. It feels somewhat awkward to use.I like the quietness but since I am hard of hearing, I have to check to make sure it is on. Overall I love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: RDH76
Gender:Male
Verified Purchase:Yes
So much quieter than my older, corded Norelco rotary shaver. Easy to clean by running under water plus gives a closer shave than my previous Norelco. Very satisfied.
Pros: fast, quiet, easy to clean
Written by a customer while visiting philips.com
Customer Rating
1
4200 shaves awful
on September 6, 2018
Posted by: Rabishome
Gender:Male
My third 4200. First was super great. Second nicked my neck and upper lip. Gave them a second chance with third 4200. As bad as second. Never buying again.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, September 10, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: fudgie
Gender:Male
Verified Purchase:Yes
I am not satisfied with razor. I thought by buying the better model I would get a closer shave. Not So. It does not shave as close as my older shaver did.
Maybe I got a lemon ? After I shave I can still feel that it was not a close shave.
Maybe I got a lemon ? After I shave I can still feel that it was not a close shave.
Cons: does not have close
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Biroruns
Gender:Male
Verified Purchase:Yes
Easy to use and clean. I use it on my face and head and I get a good shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Matthew0616
Gender:Male
Verified Purchase:Yes
Am a little disappointed by the fact of the quality of cut. It’s great that it’s a wet dry use however takes longer then planned and has to go over small area multiple times.
Pros: wet dry use, long battery life
Cons: quality of cut
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Beach
Gender:Male
Verified Purchase:Yes
I have been using Norelco razors for over 30 years. They always do a great job. I do wish the replacement razors were less expensive. I replace the razors about once a year. Then I buy a razor about ever four years, even though the old one is ok. I then use the old as a backup. I have an extra one at work and beach house.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: HGoldman
Gender:Male
Verified Purchase:Yes
It runs extremely quiet, which made me think it was not running well, my mistake! It took a little getting used to from my old one, but a nice upgrade.
Pros: quiet, compact, holds charge for a long time
I would recommend this to a friend!
Written by a customer while visiting philips.com