Customer reviews from geappliances.com
GE - 3.6 Cu. Ft. 9-Cycle High-Efficiency Front-Loading Washer
Average customer rating
4.2
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
101
4 Stars
29
3 Stars
7
2 Stars
7
1 Star
16
82%of customers recommend this product.
(
128 out of
157)
Customer Reviews for GE - 3.6 Cu. Ft. 9-Cycle High-Efficiency Front-Loading Washer
Customer Rating
1
Dead again :(
on July 6, 2017
Posted by: LucieS
from Weston, FL
We have had our washer and dryer barely two years and keep having considerable problems with the washing machine. Now it has died and apparently needs a motor (after paying another service guy to find out what is wrong); which is on backorder for over three months. what am I supposed to do now? I could barely afford these when I bought them apparently NEW... sure doesn't feel like that.... :(
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Problem
on January 27, 2016
Posted by: Discontented
from Great Barrington, MA, United States
This was purchased for a new second home. I did six loads and it died. This was the third problem with a new GE appliance.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer Dead Bought with Lennar home
on July 13, 2018
Posted by: RichardHackett
from Austin Texas
I got all GE appliances with the purchase of my Lennar home about two years ago. They must be the lowest tier offered because within those two years the freezer on the GE refrigerator broke. It was fixed once under warranty but is acting up again. The handle broke off of the microwave once under warranty and now broken again. The wash has been finicky ever since day one and now won’t wash. GE used to mean quality but to me means junk. Never again will I buy or recommend GE anything.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Wore out in a few years
on April 12, 2019
Posted by: Cjj1986
from Washington
I've only had it about 3-4 years and the bearings are shot. It makes a loud noise on spin cycle and leaks water. Our home warranty picked this when our last washer broke. Also it never really got our clothes super clean. I won't be buying it again.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 17, 2019
Hello Cjj1986 - We appreciate you taking time to post a review on your washer. We’re sorry for your experience with the bearings. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 7, 2014
Posted by: Abbysmom
from Dillon, CO
I'm enjoying my new front load General Electric washer with lots of great settings. The only reason I didn't rate this new appliance with a 5 rating is because we're having issues with it 'walking' across our tile floor when it's washing a big load of towels. Hopefully we can figure out a way to solve that problem.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on October 29, 2014
Posted by: cap78
from Houston, TX, United States
Excellent! Energy efficient, easy to use, great quality, looks nice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Washing machine
on January 22, 2015
Posted by: Vtecch2
from Washington, DC, United States
I brought this washer and delivered on the 16 Jan 15 and within six (6) days this machine is not working.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Washer I have ever had!
on March 25, 2015
Posted by: Robbs
from Colorado Springs, CO, United States
We received this washer through our home builder brand new and it has been nothing but a hassle and trouble since we moved in. We initially had 5 service calls on it for the washer shaking the house and walking across the floor. The CR person at GE was less than helpful. We finally were able to speak with a manager after some time and they replaced the washer. It is still the loudest, most vibration washer I have ever had. I would not recommend this product or customer service to anyone. Very poor experience.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com