Customer reviews from brother-usa.com
Brother - MFC-J475DW Wireless Inkjet All-in-One Printer - Black
Average customer rating
4.1
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
200
4 Stars
93
3 Stars
28
2 Stars
21
1 Star
27
82%of customers recommend this product.
(
296 out of
361)
Customer Reviews for Brother - MFC-J475DW Wireless Inkjet All-in-One Printer - Black
Customer Rating
1
Printer stopped printing.
on March 20, 2026
Posted by: Rovel H
from Buffalo,NY
The printer was pretty awesome in the beginning, but it started giving trouble later on. The local service center (authorized by Brothers) is not responsive.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 2, 2026
I understand that your Brother MFC-J475DW machine is not functioning properly, and the recommended service center has not been responsive. I suggest you contact an alternative Authorized Service Center by using our locator site with your zip code.
https://www.brother-usa.com/dealer-locator
https://www.brother-usa.com/dealer-locator
Written by a customer while visiting brother-usa.com
