Customer reviews from brother-usa.com
Brother - MFC-J475DW Wireless Inkjet All-in-One Printer - Black
Average customer rating
4.1
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
200
4 Stars
93
3 Stars
28
2 Stars
21
1 Star
26
82%of customers recommend this product.
(
296 out of
361)
Customer Reviews for Brother - MFC-J475DW Wireless Inkjet All-in-One Printer - Black
Customer Rating
4
Very satisfied
on March 19, 2016
Posted by: Granny123
from Medford WI
The customer service was unbeatable and they had our new printer to us in 2 days. The printer works really well and is what we needed
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
on March 28, 2016
Posted by: Keylock
from Oakland, MD
I like the design, but I find It slow. Also have trouble with it pulling more than one sheet of paper from the paper tray even after flipping the paper to separate. We have had trouble with the clarity of the printing sometimes and have to clean it numerous times. And don't plan on using any cheaper ink- It won't let you.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Bad Machine
on May 12, 2016
Posted by: Jim U
from Spring Hill, FL, United States
Copier is a lemon. I have spent almost two hours on the phone with your technicians. The copier is currantly at one of you dealers (Brooksville FL) for repairs. Hopefully they will declare it to be the piece of junk that I think it is.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good printing
on September 29, 2013
Posted by: Sanjay
from Phoenix , AZ
Wireless Installation issues on win 8
better download latest driver package from their support website before installation.
Goes Offline very quick , annoying
Paper tray just average - fragile
I believe more people buy, they will keep improving the software and make it better.
better download latest driver package from their support website before installation.
Goes Offline very quick , annoying
Paper tray just average - fragile
I believe more people buy, they will keep improving the software and make it better.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
replaced a J8 series
on November 24, 2013
Posted by: chuckinabox
from California
I wish I could have bought another J8 for the hard wire network (even though it died after 2 years). This unit is wi-fi or usb only. It is great, when it can be seen, but having to re-install the printer once a week is getting old. I have it assigned its own IP address in the router, like all the systems in the house. The printer says it is connected, but no one can see it. Not too happy.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Printer
on February 4, 2014
Posted by: climbin
from phoenix AZ
It is a great product, quiet sleek and great quality. Easy to setup and operate.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother Printer - All in One
on February 4, 2014
Posted by: fm26
from Fresno, CA.
I am very pleased with the printer, setup was easy to do, configuring easier to do with the LCD display.
Ran a test FAX, it worked flawless, ran some tests making it print on both sides of the paper, that went without any problems. I like the fact that ink costs is much less than the printer it replaced plus the ability to change only the cartridge needed instead of having to buy expensive ink cartridges because you ran out of one color. Would I buy it again, yes!!
Ran a test FAX, it worked flawless, ran some tests making it print on both sides of the paper, that went without any problems. I like the fact that ink costs is much less than the printer it replaced plus the ability to change only the cartridge needed instead of having to buy expensive ink cartridges because you ran out of one color. Would I buy it again, yes!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on March 23, 2014
Posted by: Maggy
I found the printer to be easy to set and to use. It made me feel empowered.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com