Customer reviews from brother-usa.com
Brother - MFC-J475DW Wireless Inkjet All-in-One Printer - Black
Average customer rating
4.1
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
200
4 Stars
93
3 Stars
28
2 Stars
21
1 Star
26
82%of customers recommend this product.
(
296 out of
361)
Customer Reviews for Brother - MFC-J475DW Wireless Inkjet All-in-One Printer - Black
Customer Rating
1
Lots of problems
on September 2, 2015
Posted by: Scott8835
from WI
My last Brother printer was great, so I bought another one. (Home use) This one has been tons of trouble. To make things worse the Customer Support has been very poor. I got someone in India that I could barely understand and she just pawned me off saying it wasn't a problem with their product. This is the last Brother printer I'll buy.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Love Brother, Hate this Printer!
on September 21, 2015
Posted by: Anonymous
from Prince George, VA
I could not make a copy on this printer without connecting to my wireless router and it would not connect to my home network. I returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Difficult to install
on September 25, 2015
Posted by: 45123john
from Los altos, california
It prints nicely but I have not been able to get the scanner to work at all.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
great printer for a great price
on October 8, 2015
Posted by: backinva
from Staunton, VA
The printer was super easy to set up and works really well for my limited printing needs. I bought the Brother b/c I only need a printer occasionally, but when I do need one, I need it to be reliable. The
Brother seems to be the best one for someone with my printing needs. The ink lasts longer than other brands when it is not used regularly. If I had not used my HP for a month or longer, I would get an error message about being out of ink even if I had replaced the ink the last time I had used it. That gets really expensive and wasteful. So, needless to say, I am very pleased with my Brother Inkjet.
Brother seems to be the best one for someone with my printing needs. The ink lasts longer than other brands when it is not used regularly. If I had not used my HP for a month or longer, I would get an error message about being out of ink even if I had replaced the ink the last time I had used it. That gets really expensive and wasteful. So, needless to say, I am very pleased with my Brother Inkjet.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Better than Hotel Papa
on November 4, 2015
Posted by: PWbrother
from Camarillo, CA
This printer works great. The software installed easily and completely. Wireless networking is excellent. Even if it's offline before I print, it automatically reconnects when I print. All things my old printer (I guess I can't mention the name) stunk at. And it doesn't clean itself as often as the old one.
4 stars because - color printing is not very vivid and the clock time/date won't reset when I restart it after turning it off.
It's great for what I want it for - reliability.
4 stars because - color printing is not very vivid and the clock time/date won't reset when I restart it after turning it off.
It's great for what I want it for - reliability.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Versatile Product
on December 17, 2015
Posted by: TandemGirl
from Michigan
We have been very pleased with the versatility and ease of use of this cost-effective multitasker. In addition to printing quickly, scanning documents and photos has also been a surprisingly simple process. We especially love the wireless connections - one less power cord for our surge protector!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
worst purchase ever
on January 8, 2016
Posted by: skyedog
from Vermont
I've had nothing but hassles since installing my mfc-j475dw. First, it went into "error mode", and the only way to fix it was to uninstall and the reinstall the printer. What a hassle! Now, it won't print color landscape without putting 12 vertical faint lines in each print. Unacceptable. I will be replacing this product as soon as I run out of the very expensive ink. And, yes, I have tried ALL the fixes. Nothing worked. End of this review.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Product Review
on December 14, 2013
Posted by: grampy
from Arizona
I haven't had it long enough to make a good evaluation. I've only printed and it prints fine. I had to use a USB cable to set it up because I couldn't set it up with wifi.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com