Customer reviews from Newair
NewAir - 325 Sq. Ft. Portable Air Conditioner and Heater - White
Average customer rating
3.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
3
1 Star
2
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for NewAir - 325 Sq. Ft. Portable Air Conditioner and Heater - White
Posted by: Cool Dude
from Winnsboro, TX
Verified Purchase:Yes
I have had this a/c for approximately 2 weeks. It was easy to install and easy to operate. I am using it to cool a screened porch on which I have installed window inserts and a storm door. The porch is 18 X 8 X 10 feet tall. So far the a/c has had no problem in cooling the area. The only negative is that the unit is quite noisy, although one has to know that the entire unit is located in the room and realize that compressors are noisy (go outside and stand by your central unit or a window unit to get some idea of the noise level to expect. If you are expecting a whisper quiet air conditioner, you will probably be disappointed in portable air conditioners in general. So far, I am quite pleased with the air conditioner.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: OregonRtoGuy
from Springfield, OR, USA
Verified Purchase:Yes
For the price there are not many units that are versatile enough to use year round. This one does!! Heats and Cools and vents out your window without having to have the entire unit in the window.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great AC for one room
on October 9, 2017
Posted by: Deep South
from Wiggins MS
This ac cools a single room easily. Our future plans is to use it in a cottage bedroom. It will be perfect for a cool or warm nights sleep.
Pros: Accurate Temperature Controls, Cools the Whole Room, Easily Portable, Easy Window Installation, Energy Efficient, Even Air Distribution, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
2
Heater is garbage
on January 15, 2019
Posted by: Major Dave
from Naples Florida
Gender:Male
Purchased the unit for my semi. Honestly the heater is very weak in the cold weather and the ac is ok. This unit is for very small areas. This unit if a weak 10000 btu system
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, January 17, 2019
Hi, we apologize for the inconvenience you experienced with the unit. If there is anything we can help please let us know.
Written by a customer while visiting Newair
Customer Rating
5
Keeping Our Family Cool This Summer!
on August 8, 2019
Posted by: Justine Marie
from Oregon
We have been using the ac unit for about 3-4 weeks now and love it! The unit blows a lot stronger than our last one and makes the main area of the house feel like we have central air! It has a few Great Features including vents that are very easy to access and clean, and it will blow air down to 62 degrees, which is lower than our last one!
Response from NewairBy NewAir, Customer Service, August 11, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Stopped working after a year.
on September 29, 2020
Posted by: Kimber
I bought this in Aug of 2019. Today it just stopped working. It will not power on. Checked power supply, and everything is fine. This is crazy!! Too much money for product to stop working after a year.
Response from NewairBy NewAir , Customer Service, September 30, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit.. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Major Dave
from Naples Florida
Verified Purchase:Yes
Purchased the unit for my semi. Honestly the heater is very weak in the cold weather and the ac is ok. This unit is for very small areas. This unit if a weak 10000 btu system
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, we apologize for the inconvenience you experienced with the unit. If there is anything we can help please let us know.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, we apologize for the inconvenience you experienced with the unit. If there is anything we can help please let us know.
Written by a customer while visiting Newair
Posted by: Justine Marie
from Oregon
Verified Purchase:Yes
We have been using the ac unit for about 3-4 weeks now and love it! The unit blows a lot stronger than our last one and makes the main area of the house feel like we have central air! It has a few Great Features including vents that are very easy to access and clean, and it will blow air down to 62 degrees, which is lower than our last one!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair