Customer reviews from Newair
NewAir - 10,000 BTU Portable Air Conditioner - White
Average customer rating
4.5
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
81
4 Stars
34
3 Stars
2
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
80 out of
88)
Customer Reviews for NewAir - 10,000 BTU Portable Air Conditioner - White
Customer Rating
5
very simple to use
on July 1, 2019
Posted by: sowtheland
from Asheville, nc
I like the look of this unit. We live very minimally and i like the minimal look it has. It is simple to use. the ease of moving it from room to room is really great too!
Response from NewairBy NewAir, Customer Service, July 3, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Celinda
from Bronx, NY
Verified Purchase:Yes
So far so good! Cools the living room and or the bedroom well.
Response from NewairBy NewAir, Customer Service, July 11, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from NewairBy NewAir, Customer Service, July 15, 2019
Hi, We are sorry to hear the experience you have with the unit however we will be more than glad to assist you. We will be reaching out to you via email to see if we can help the issue.
Written by a customer while visiting Newair
Customer Rating
5
Such a lifesaver!
on July 28, 2019
Posted by: Wendy
from Mission Viejo, California
I've only been using mine for a couple of weeks and this is such a life saver! It cools down the room so quickly and doesn't stick out like an eyesore among the decor. I love having it on at night and I sleep SO much better now that there's cool air flowing through my bedroom. It's my new favorite appliance!
Written by a customer while visiting Newair
Posted by: Fish
Verified Purchase:Yes
I bought a silver and black one about 8+ years ago and still use it today. So we bought the newer one and we are very pleased with it. I love the slim design. Great AC
Response from NewairBy NewAir, Customer Service, August 13, 2019
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Posted by: Giacondina
from Massachusetts
Verified Purchase:Yes
Was very easy to set up. Like that the window is not blocked by a large air conditioner. Keeps our bedroom at a cool temperature during hot humid nights, making for comfortable sleeping.
Written by a customer while visiting Newair
Posted by: pama
Verified Purchase:Yes
This is a great room air conditioner. Cools the room down quickly. On cooler days, I can still open the window and the exhaust pipe stays in place and then shut it again for next hot day.
Response from NewairBy NewAir, Customer Service, August 26, 2019
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Tubing is a concern, but working well so far
on September 15, 2019
Posted by: SS52
from Silver Spring, MD
Verified Purchase:Yes
I had to cut the window piece down to fit my window because it is horizontal, not vertical, but seems to be working well so far. Cools the room quickly and noise level is very good. I am a bit concerned about the tubing because the placement of the unit requires the tube to bend slightly and the instructions were explicit about not having any bends to the tube. I am hoping my modifications are successful. It was a great price for a unit this powerful.
Response from NewairBy NewAir, Customer Service, September 17, 2019
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair