Customer reviews from Newair
NewAir - 10,000 BTU Portable Air Conditioner - White
Average customer rating
4.5
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
81
4 Stars
34
3 Stars
2
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
80 out of
88)
Customer Reviews for NewAir - 10,000 BTU Portable Air Conditioner - White
Customer Rating
5
Above and Beyond
on February 6, 2022
Posted by: Philip
from California
Verified Purchase:No
Sleek design on this unit. Customer service has always been very responsive and helpful, too! This unit has definitely saved my life on hot days in LA. Has lasted 6 years and now Newair is replacing the part to make it last even more! I'd absolutely recommend this unit to anyone who's on the fence. It's worth it!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-10100E. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-10100E. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Keeping your Cool
on January 29, 2013
Posted by: douglasL
from New Jersey, USA
What stood out most about this model from it's competitors was the 11+ EER, one of the best ratings out there. Being it that most 8-12K BTU units, priced in around $400, You can at least feel safe that you will make your money back in your electric bills. The model definitely kept my tiny room cold on most days, but Even having more BTU than I needed, it was mediocre when the 90 degree weather came out. I think that's just the nature of any portable AC, so I still give bonus points to it's cold factor. Now, installation, compactness, portability, remote control were awesome features, but my cons on the unit are the noise and LED lights. It makes about the same noise level as your average window unit, but I think this is a trade secret with portable units that they never really get 'quiet' if your a light sleeper. However, after a while, the rhythm like any AC becomes white noise. So, the only real con of this unit were those bright LED options. You can easily place a color sheet of paper over it to cover, but a 'dim' setting would have been ideal if your using for a bedroom. Overall, great purchase. Pros way out weigh the cons. Well worth my $400.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair