Customer reviews from Newair
NewAir - 10,000 BTU Portable Air Conditioner - White
Average customer rating
4.5 out of 5
4.5
(122 Reviews)
Open Ratings Snapshot
Rating breakdown 122 reviews
5 Stars
81
4 Stars
34
3 Stars
2
2 Stars
2
1 Star
3
91%of customers recommend this product. 
(
80 out of 88
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 10,000 BTU Portable Air Conditioner - White
Customer Rating
5 out of 5
5
Cool as a Cucumber
on January 18, 2012
Posted by: Cool T
from Burtonsville, MD
Disappointd below should slightly screw the grooves on the exhaust portion into the unit. Nothing comes apart when that's done. As for me, I have no complaints and love my cool bedroom. First bought the unit because I needed a new HVAC and was pretty sure my homeowners association would fire a letter off to me if I installed a window unit temporarily. After this experience, I'm thinking of using more than one unit in my next house and skipping the whole house air conditioning with its shutes and leaks altogether. So glad a friend recommended this and I found Air and Water on my own.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
So far so good
on January 17, 2013
Posted by: Becky1948
from Vermont
It isn't hot enough to know if this unit cools efficiently. So far, though, I like it a lot. Well packed, came fast and easy to install I thought. It sits there purring rather unintrusively in my small apartment. I THINK one of the functions is to bring in outside air in the ventilation mode...so I like that...if indeed that is happening....the manual isn't very clear on the issue.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
This unit is great for our bonus room.
on January 4, 2014
Posted by: TNwalker
from Nashville, TN, USA
Without a separate ac unit for the upstairs bonus room, it gets hot when the ac isn't running. This unit solves the problem. It is moderately quit and easy to operate and maintain.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Kool Hot NYC Apartment
on July 7, 2019
Posted by: Celinda
from Bronx, NY
So far so good! Cools the living room and or the bedroom well.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
This is a great product!
on May 20, 2021
Posted by: MichG
from Kirkland
Verified Purchase:Yes
Works well in our second story bedroom - cooling the room down quickly. And added bonus is that it is super quiet. Love this!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for taking the time to leave a review on your AC-10100E. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for taking the time to leave a review on your AC-10100E. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Great Features
on September 18, 2019
Posted by: Andika Susanti
from North Carolina
Verified Purchase:Yes
I got this AC for this summer and it works great. This is the most portable easy to use air conditioner. It can cool up to 325s/f and it's only take 10amph to run it so it's very power efficient. It is quieter than any others AC's I have every owned. They have great features some of them are : 12 hours programmable timer, dehumidifier function, carbon filter and easy to move around. Does not take up to much space and wheel works great. Overall I'm satisfied with this product and definitely recommend it.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
This air conditioner is a great value
on June 19, 2012
Posted by: Tavis
from Undisclosed
The NewAir AC-10100E 10,000 BTU Portable Air Conditioner is a great value for its features. The portable air conditioner is a breeze to install, has great features, cools well, and is extremely easy to move around from room to room. The window installation kit comes with an extra long hose and an easy to install window kit. All in all, this makes for a very portable air conditioner. It certainly is a great value for the price.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
A great solution for cooling a room without taking
on January 24, 2013
Posted by: MystiChris
from Mystic, Stonington, CT, USA
This product was the perfect solution to cool a 600 square foot room.
I would recommend this to a friend!
Written by a customer while visiting Newair
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