Customer reviews from newair.com
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
116
4 Stars
35
3 Stars
5
2 Stars
3
1 Star
13
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: Mattandem
from Dallas Texas
Verified Purchase:Yes
I use this unit to help keep my garage warm while I'm working out in the garage. It's doing a great job at that.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for sharing your thought about the unit!
Written by a customer while visiting newair.com
Posted by: Albert
from Hoboken, NJ
Verified Purchase:Yes
This unit ran for three days in one room and it wouldn't drop below 79 degrees. The room is approximately 400 square feet and it was certainly cooler, but I found that the unit didn't do any better than the small, old window unit it replaced. I gave it a three because in all fairness, I never tried the heater or dehumidifier. FYI I did add water to the tank and I had drained any condensation from the unit.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, We are sorry to hear the issue you are experiencing with the unit however we will be more than happy to assist you. Please contact our trusted support team at 855-963-9247 for assistance.
Written by a customer while visiting newair.com
Customer Rating
4
Customer service is excellent
on November 13, 2021
Posted by: Sparky
from Brooklyn ny
Verified Purchase:No
I just got the unit ac-14100h. I hooked everything up read the instructions and waited several hours and powered the unit on. It seemed pretty powerful and cool for about 5 minutes and then it shut off. The light started to blink and the number LED started to blink as well. To make a long story short. There seems to be a problem with the unit. I called customer service and they seemed to know what could be wrong the unit so they said the were going to ship out a new unit for exchange. So far newair customer service is excellent. So iam hoping that the new unit will be good.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Great Customer Service
on January 23, 2022
Posted by: The Smiths
from Atlanta, GA
Verified Purchase:No
Nice unit. Cools down our Southern space nicely. Had an issue with the internal tank and customer service addressed quickly.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Great ac overall. Customer service is excellent
on August 11, 2022
Posted by: Darlie
from Brooklyn ny
Verified Purchase:No
The newair ac14100h is a decent ac. It blows cold air and is pretty quiet. It is very compact and easy to set up. What I don't like about is that the water from the humidity builds up fast and has to be emptied and without the water tank it shuts down. I have to exchange my unit which is covered under warranty. The customer service is excellent. The best I've ever encountered in a company. Every customer service agent is very helpful and will go out of their way to help you out. Thanks
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, August 16, 2022
Hi, Thank you for taking the time to leave a review on your Newair AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Amazing air conditioner
on June 18, 2024
Posted by: G
from St. Pete, FL
Verified Purchase:No
We love this product, we live in Florida and weather is terrible here in summer. This air conditioner is amazing for Florida summer. Highly recommended.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, June 27, 2024
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H . We are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Mike
from Ohio
Verified Purchase:Yes
Shuts off whenever it feels like it. Can't even cool my bedroom let alone anymore of my house. And is extremely loud. Will never own another new air product EVER
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hello,
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
I'm so sorry to hear that your AC was not functioning as it should. Please email us so we can resolve this issue: ashley@newair.com.
Thank you,
NewAir Appliances
Written by a customer while visiting newair.com
Posted by: BasementShopGuy
from Eastern PA
Verified Purchase:Yes
I bought this unit for my 2-car garage size work shop. It did a great job at keeping the shop cool in the summer and warm during the colder days. One nice feature is it's ability to control the moisture with it's de-humidifier. That prevented rust from forming on my machines when the garage doors would get opened during summers days. A great unit for the price and even better results! Highly recommended.
Written by a customer while visiting newair.com