Customer reviews from newair.com
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
116
4 Stars
35
3 Stars
5
2 Stars
3
1 Star
13
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: TMAN
from SEDALIA , MO.
Verified Purchase:Yes
HAS A HARD TIME COOLING 400 SQUARE FEET . SHOULD HAVE BOUGHT A UNIT WITH AN INTAKE AND OUTPUT HOSE VENT.
No, I would not recommend this to a friend.
Written by a customer while visiting newair.com
Customer Rating
4
Works well, cools off a large room, needs a remote
on September 18, 2018
Posted by: Sirlaughsalot
from Undisclosed
Verified Purchase:Yes
I have owned this for almost 4 months now so it is time to give a review. The NewAir AC-14100H does a great job cooling our large bedroom, which is about 400 sq ft. It is quiter than a window unit but still makes some noise. Upkeep is easy. Add some water to it if you want it to cool more effeciently. A remote would be a nice addition. Also, one end of the hose needs to be a quick disconnect so it can be moved to different areas of the house easier. Making it screw into each end was not a good design. Other than that, this unit is great.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Buy it! You will love it!
on January 10, 2012
Posted by: clougie
from Spooner, WI
We use this at our 1,200 sq foot cabin and it was able to cool the cabin significantly in 100 degree heat last week. I was able to test the heat capability in early spring and this thing kicks out a large amount of heat. It will work great this winter when we need to heat the cabin from 50 to 70 when we first arrive. I highly recommend to anyone looking to cool or heat a good size area.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
Good Unit
on October 6, 2016
Posted by: Amanda L.
from Emporia, KS
So far we've only used the AC portion of this unit. We have it in an upstairs attic bedroom of an old house that doesn't get much of the central AC due to only one vent. This unit was well packaged when it arrived and was easy to install, but is pretty heavy.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
This product keeps my room like the artic
on September 27, 2021
Posted by: Mhya
from New Jersey
Verified Purchase:No
I love this ac it is so cold and keeps my huge Basement room so cold. I am super excited to use it for winter and see how great the heating element is ! Great AC
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 23, 2025
Thank you for the star review and for sharing your thoughts about the unit AC-14100Hand we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the star review and for sharing your thoughts about the unit AC-14100Hand we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great Product and Customer Service
on August 4, 2021
Posted by: Jeff
from Brentwood, CA
Verified Purchase:No
I purchased this unit to use in my garage for exercising as well as for when I am working out there in the summer heat. This unit performed very well. When an issue arose, their customer service wasted no time replacing the unit as it was under warranty. A very minor issue in my opinion, but it was handled with no hassle whatsoever.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 23, 2025
Thank you for the 5-star review and for posting your comments in regards to the AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Great product as well as customer support
on August 3, 2021
Posted by: Jeff the hobbyist
from Brentwood, CA
Verified Purchase:No
I use this in my garage where I spend a lot of time working on hobbies and exercising in my home gym. This product worked very well. When there was an issue which required replacement of the unit while it was under warranty, customer support wasted no time in processing my replacement. A minor inconvenience in my opinion.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Posted by: atlgagirl
from Metro Atlanta
Verified Purchase:Yes
This is our second, as they cool the upstairs of an old farmhouse. AMAZING results with little effort. Aesthetically pleasing from outside (no window boxes hanging out of the house!) and doesn't take much room inside either. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting newair.com