Customer reviews from newair.com
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
116
4 Stars
35
3 Stars
5
2 Stars
3
1 Star
13
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Stellar unit and spectacular customer service
on May 1, 2020
Posted by: Action Jackson
from Pasadena, ca
Bought this a while ago. Its been operating at maximum efficiency for years. never had any problem and extremely dependable
Response from newair.comBy NewAir, Customer Service, May 1, 2020
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
5
Great Portable Air Conditioner and Heater
on March 22, 2021
Posted by: GrammyG
from Tarrant Co, TX
I purchased this unit 5-6 years ago for my husband to use in his garage/workshop area. We live in Texas, and it is needed in summer heat and also in the cold of our winters. This has been a great purchase. It is set up well and is easy to regulate and use. We have had no problems with the unit. We had to replace the accordian type exhaust vent hose this year because the old one had become brittle, but that is to be expected. Would recommend!
Response from newair.comBy NewAir, Customer Service, March 23, 2021
Hi, Thank you for taking the time to leave a review on your AC-14100H. Thank You for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Easy set up, high quality portable ac
on August 28, 2020
Posted by: Shawnster
from Dallas,Tx
I started shopping for a 14,000 btu portable ac
And came across the newair and chose it because it had the highest actual btu rating and great quality reviews and couldn’t be happier. Was easy set up and Runs quiet and cools my room in 10-15 minutes. I would recommend this ac and any of the Newair products
And came across the newair and chose it because it had the highest actual btu rating and great quality reviews and couldn’t be happier. Was easy set up and Runs quiet and cools my room in 10-15 minutes. I would recommend this ac and any of the Newair products
Response from newair.comBy NewAir, Customer Service, August 28, 2020
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
This thing works great!!!
on June 9, 2019
Posted by: make a woodsign
from Arizona
Gender:Male
I've been using this to cool off my office. We are in the heat of the Arizona summer and it's amazingly cool in my office with this unit, I love it!!!
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, June 11, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Customer Rating
4
Works great
on September 18, 2018
Posted by: Joe1021
from Winston Salem nc
Gender:Male
I purchased this a month ago works well so far my only complaint is the fan is a little loud. Haven’t need to use the heater so I cannot review it yet
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
1
Blows air and that’s about it
on July 4, 2020
Posted by: Jenn1131
from Detroit
We used in our bedroom and have found it to be nothing more than a glorified super loud fan. The room which isn’t large never cooled down below 79. Complete waste of money
Response from newair.comBy NewAir, Customer Service, July 6, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Great Unit in Nursery
on July 3, 2021
Posted by: JackL
We have set this up in our nursery for our new baby so we can keep the temperature in the appropriate range for her to sleep and it definitely does the job well! Window set up was pretty easy as well, even for a sliding window.
Response from newair.comBy Newair, Customer Service, July 5, 2021
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Cold and quiet
on May 4, 2021
Posted by: Ro&meg
from Stockton, CA
I bought this unit last summer during one of the California heat waves. It blows ice cold air and runs very quietly.
Response from newair.comBy Newair, Customer Service, May 5, 2021
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting newair.com